Night Audit Jobs

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Night Audit/Overnight Guest Experience

AutoCamp- Nature's Boutique HotelTown of Saugerties, NY
Onsite

About The Position

AutoCamp is seeking a Front Desk Night Auditor to be responsible for front desk duties during the overnight shift and completing audit procedures on a nightly basis. AutoCamp is a lifestyle hotel brand that is changing the way people experience the great outdoors. We provide an upscale, hassle-free, and comfortable experience in the world’s top outdoor destinations – we call it Outdoor Hospitality.

Requirements

  • Ability and Comfort in Working with Cloud Based Applications
  • Strong Relational Skills
  • Thoroughness and an Attention to Detail
  • Excellent and Attentive Customer Service
  • Must be a MacGyver, and able to find solutions when issues arise.

Nice To Haves

  • Knowledge of Google Suite products.
  • Customer service background.
  • College degree in hospitality, business administration or similar.

Responsibilities

  • Greet and welcome guests by speaking in a warm, friendly and courteous manner.
  • Support guests with registration and accommodation assignments, helping with special requests when needed and possible.
  • Guide guests with check-ins/check-outs in an efficient and friendly manner, and in accordance to Autocamp’s policies.
  • Collect and distributes messages for guests.
  • Pre-register, block and take reservations; and when necessary future reservations following hotel rate structures, discounts, and sell strategies.
  • Resolve guest complaints and assists with inquiries that relate to Autocamp’s services, events, directions, local attractions, etc.
  • Assist in solving billing discrepancies.
  • Perform cancellations according to procedures.
  • Follow through and complete Supervisor’s checklist by end of shift.
  • Ensure that all information pertinent to the desk or related areas is passed on to the following shift manager or supervisor.
  • Attend department meetings.
  • Perform any other duties as requested by Supervisor.

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

No Education Listed

Number of Employees

11-50 employees

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Based on current job postings on Teal, the average Night Audit salary in the US is approximately $41,000 per year, with a typical range of $31,000 to $54,000.
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