Night Audit

Margaritaville Hotel Kansas City•Kansas City, KS

About The Position

The Night Auditor performs front desk and audit duties during overnight hours, helping ensure smooth hotel operations and a positive guest experience. Responsibilities include checking guests in and out, processing payments, maintaining accurate records, verifying guest accounts, and resolving discrepancies. The role also assists guests with questions, requests, and issues; helps maintain hotel safety and security overnight; and works with other departments to meet guest needs. The Night Auditor is expected to know the hotel’s services and facilities and local attractions. This is a part-time role requiring flexibility to work overnight shifts, weekends, and holidays.

Requirements

Prior cash handling experience.
High school diploma or equivalent.
Strong attention to detail and ability to multitask.
Excellent communication and problem-solving skills.
Fluency in reading, writing, and speaking English.
Ability to work independently with minimal supervision.
Strong computer skills.
Ability to work flexible hours, including overnight shifts, weekends, and holidays.

Nice To Haves

1–2 years of experience as a Night Auditor or in a similar role.

Responsibilities

Perform front desk duties, including guest check-ins and check-outs during the night shift.
Process guest payments and maintain accurate records.
Conduct night audits to verify guest account accuracy and resolve discrepancies.
Assist guests with inquiries, requests, and issues during the night.
Help ensure the safety and security of the hotel premises overnight.
Provide exceptional customer service and create a welcoming atmosphere for guests.
Collaborate with other departments to address guest needs and support a seamless guest experience.
Maintain knowledge of hotel services, facilities, and local attractions to assist guests.