Night Audit

Parable Hospitality • Pismo Beach, CA

2d • $18 - $19 • Onsite

About The Position

The Night Auditor keeps the hotel running smoothly overnight by balancing front desk responsibilities with closing out the day’s financial activity. This role welcomes late-night guests, completes guest transactions, and ensures accounts, cash, and hotel revenue are accurate and balanced.

The Night Auditor also maintains organized front desk records and communicates important information to the morning team. Success means the night audit is complete, guest accounts are accurate, and overnight guests receive warm, professional hospitality.

Requirements

• Knowledge of hotel front desk operations and procedures.
• Strong customer service and communication skills.
• Comfort working independently and making sound decisions during the overnight shift.
• Strong attention to detail and accuracy.
• Basic accounting and reconciliation skills.
• Comfort handling cash, credit transactions, and guest accounts.
• Basic computer, typing, and cash register skills.
• Ability to prioritize and stay organized in a fast-paced environment.
• Dependable and responsible, with comfort working overnight hours.
• English-speaking.
• Ability to maintain a professional and welcoming presence with guests at all times.
• Ability to stand for extended periods and frequently walk, bend, stoop, reach, lift, and carry up to 20 lbs.

Nice To Haves

• 2+ years of hotel front desk experience preferred.

Responsibilities

• Provide friendly, professional guest service throughout the overnight shift.
• Welcome arriving guests and complete check-in and check-out procedures.
• Answer guest questions, address concerns, and provide information about the hotel and surrounding area.
• Accept and manage reservations by phone and in person, accurately communicating rates and hotel information.
• Process guest accounts, charges, receipts, and other forms of payment accurately.
• Balance and control cash and credit transactions in accordance with hotel procedures.
• Complete the nightly audit process and ensure hotel revenues are balanced before closing the day.
• Review and reconcile financial activity, identifying and addressing discrepancies as needed.
• Operate the hotel phone system, assist with calls, and manage wake-up call requests.
• Process and distribute guest mail, messages, and other communications.
• Maintain accurate front desk logs and shift information to support clear communication with the day team.
• Stay informed about hotel amenities, in-house activities, and local events to assist guests.
• Maintain a safe, secure, clean, and welcoming front desk environment.
• Work independently while knowing when to communicate issues or seek support.
• Assist other departments and team members as needed to support overnight hotel operations.

Benefits

• Medical, Dental & Vision Insurance
• 401(k)
• Vacation & Sick Leave
• Team Member Travel Program: Hotel & Dining discounts
• Opportunities to connect, give back, and build community through team events & volunteering.

What This Job Offers

• Job Type: Part-time
• Education Level: No Education Listed