About The Position

The Night Audit Supervisor is responsible for balancing room, restaurant, and bar work; posting and balancing charges and settlements; maintaining files; and resetting systems for next-day operations. The role prepares daily restaurant revenue reports by auditing Point of Service tapes and journals, runs audit reports from the front office system and other systems, resolves computer problems during the shift, and inputs revenue, expenses, and allowances to generate daily reports. The St. Anthony Hotel is a historic luxury hotel in downtown San Antonio, Texas. It is part of Crescent Hotels & Resorts, which describes its culture as focused on exceptional guest experiences, associate development, health and wellness, and travel discounts.

Requirements

  • Ability to communicate in English.
  • Previous customer service experience.
  • Self-starting personality with an even disposition.
  • Maintain a professional appearance and manner at all times.
  • Basic mathematical skills and ability to make accurate mathematical calculations using a 10-key.
  • Ability to access and accurately input information using a moderately complex computer system.

Nice To Haves

  • Previous hotel front desk or night audit experience is strongly preferred.

Responsibilities

  • Prepare daily Restaurant Revenue Report data by auditing Point of Service tapes and journals and breaking down revenue, covers, waiters' fees, tips paid out, and settlements by type and cashier.
  • Run audit reports and journals from the front office system, Point of Service, and computer.
  • Make corrections and adjustments and handle computer problems that occur throughout the shift.
  • Input revenue, expenses, and allowances into the front office system to generate daily reports, including the Guest Ledger Summary and Daily Restaurant Summary.
  • Balance all revenue and settlement accounts nightly, maintain files, and reset the system for next-day operations.

Benefits

  • Highly competitive wages.
  • An exceptional benefit plan for eligible associates and their family members.
  • 401K matching program for eligible associates.
  • Flexible scheduling.
  • Discounts at Crescent-managed properties in North America for associates and their family members.
  • Health and wellness programs.
  • Learning and development opportunities.
  • Travel discounts.
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