Server
About The Position
The Server works in the Food and Beverage department and reports to the Restaurant Supervisor/Food & Beverage Director. The role serves guests quickly and efficiently, maintains complete knowledge of food and beverage menus, and upholds the company’s customer-service standards. The Server helps create a welcoming environment by maintaining guest satisfaction, professionalism, and high standards of service. The position requires effective verbal and written communication, the ability to adapt to a fast-paced environment, and teamwork. Servers must be able to work evenings, weekends, and holidays and meet the physical demands of standing throughout a shift, lifting 30 pounds, and bending throughout the shift. The role also requires following safety, security, and sanitation procedures and maintaining professional work habits.
Requirements
- High school diploma or equivalent.
- Basic math skills.
- Understanding of federal, state, and local liquor laws.
- Ability to communicate effectively verbally and in writing.
- Ability to stand for the entire shift, lift 30 pounds, and bend throughout the shift.
- Ability to adapt to a fast pace and work in a team environment.
- Ability to work evenings, weekends, and holidays.
Nice To Haves
- Prior restaurant experience is preferred but not required.
- POS system experience is strongly recommended.
- Knowledge of MICROS is preferred.
Responsibilities
- Warmly greet guests.
- Maintain complete knowledge of menus, including food preparation.
- Upsell menu items and accurately take guest orders.
- Clean, stock, and maintain the cleanliness of work areas and the restaurant.
- Follow safety and sanitation guidelines.
- Maintain a welcoming environment and high standards of guest satisfaction, service, and professionalism.
- Treat guests and associates with courtesy and respect and remain professional.
- Follow hotel security policies and procedures, including key controls, safe lifting, chemical use, and reporting safety hazards or concerns.
- Maintain work habits that meet hotel standards for procedures, dress, grooming, punctuality, and attendance.
- Adapt to changes in work areas and hotel procedures, learn or improve skills, solve routine job problems, and ask for help when needed.
- Perform other duties as designated by management or the supervisor.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
