Server

Hotel Equities Group, LLC•Halifax, NC

About The Position

Hotel Equities is seeking a friendly, service-oriented Server to support hotel food and beverage operations. The position helps prepare, serve, or coordinate quality food and beverage products and provide exceptional guest service, following established standards for food safety, cleanliness, presentation, and service. The Server contributes to an efficient and welcoming dining experience and supports hotel operational and business goals. The role involves serving guests, maintaining work areas, monitoring supplies, assisting with food and beverage setup and cleaning, and working with culinary, restaurant, banquet, and hotel teams. Duties may also include supporting special events and other operational needs as assigned. Responsibilities may evolve based on business needs.

Requirements

  • Knowledge of food safety and sanitation practices appropriate to the role.
  • Strong customer service and communication skills.
  • Ability to work effectively in a fast-paced environment.
  • Ability to work flexible hours, including evenings, weekends, and holidays, as needed.
  • Ability to stand and walk for extended periods.
  • Ability to bend, reach, stoop, and lift throughout the workday.
  • Ability to lift, carry, push, and pull food, beverage, equipment, and supplies as needed.
  • Ability to occasionally lift up to 50 pounds, depending on the position.
  • Ability to work in hot, cold, wet, or otherwise varying environments as required.
  • Dependability, attention to detail, professionalism, accountability, a positive attitude, and a commitment to service excellence.

Nice To Haves

  • Previous food and beverage or hospitality experience; requirements vary by position.
  • High school diploma or equivalent preferred for supervisory roles.
  • Experience with Point-of-Sale (POS) systems.
  • Experience with inventory or ordering systems.
  • Experience with Property Management Systems (PMS).
  • Experience with Microsoft Office Suite.

Responsibilities

  • Provide friendly, professional service to guests and respond promptly to requests.
  • Prepare, serve, or support food and beverage products according to established recipes and standards.
  • Maintain clean, organized, and sanitary work and service areas.
  • Follow food safety, sanitation, and responsible service requirements.
  • Monitor supplies and communicate inventory or replenishment needs.
  • Assist with setup, breakdown, stocking, and cleaning of food and beverage areas.
  • Respond appropriately to guest concerns and seek management assistance when needed.
  • Work collaboratively with culinary, restaurant, banquet, and hotel teams.
  • Follow cash-handling, point-of-sale, and company procedures when applicable.
  • Support special events, banquets, and other operational needs as assigned.
  • Perform other duties as assigned.

Benefits

  • Medical, dental, and vision insurance
  • Paid vacation, sick time, and holidays
  • 401(k) retirement plan
  • Employee Assistance Program
  • Career growth opportunities and leadership development programs
  • Reduced hotel rates throughout the company portfolio
  • Employee referral program
  • Life insurance
  • Flexible Spending Account (FSA)
  • Paid parental leave
  • Exclusive third-party discounts for shopping, travel, entertainment, and more
  • Team-driven and values-based culture
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