Foodserver

Binion's Gambling Hall & Hotel • Las Vegas, NV

8h

About The Position

The Food Server sells and serves food and beverages, including taking orders and delivering items. Service must be quick, efficient, and courteous, in accordance with company standards, policies, and procedures, to achieve a high level of guest satisfaction. The role requires working effectively with guests, team members, and management in a fast-paced dining environment, maintaining a clean and safe work area, and completing assigned side work and other duties as directed by management.

The Food Server must know the menu, including daily specials, preparations, and prices; accurately enter guest orders into Micros; attend to guests throughout their meals; and serve complete meals according to service standards. The position also involves responsible alcohol service, handling payments, addressing guest concerns through the manager on duty, and following safety, health, and emergency procedures.

Requirements

• High school diploma or GED.
• One year of tray-service experience in a full-service dining room.
• Must be able to obtain all required work cards for the jurisdiction where the property is located.
• Warm, friendly, hospitable personality and good people skills.
• Ability to communicate and work well with others.
• Ability to work under pressure in a fast-paced environment.
• Ability to lift and carry full trays and lift 40 pounds, with or without reasonable accommodations.
• Ability to negotiate stairs; stand for long periods; bend or reach to a height of six feet; and perform work involving standing, walking, lifting, reaching, pushing, pulling, and grasping.
• Normal corrected vision and ability to distinguish letters or symbols; absence of color blindness; eye-hand coordination; and normal senses of smell, taste, touch, and hearing.

Responsibilities

• Carry work cards during shifts and serve alcohol responsibly in accordance with alcohol-awareness training.
• Inform the immediate supervisor of product shortages, equipment needs, and team-member or guest opportunities.
• Maintain a positive and professional image, including good personal grooming and uniform standards.
• Observe safety rules and regulations, encourage others to follow them, comply with Board of Health standards, and promote a safe, clean environment.
• Know the location of the area’s MSDS booklet and demonstrate knowledge of emergency procedures.
• Keep the work area clean and complete assigned side work and additional daily tasks.
• Greet guests promptly, pleasantly, efficiently, and with a smile.
• Know the menu completely, including daily specials, food preparations, and prices, and use suggestive selling for items such as cocktails, appetizers, and desserts.
• Take guest orders and enter them accurately into Micros.
• Anticipate guest needs, clear tables between courses, and refill beverages throughout the meal.
• Present the check when guest needs have been met.
• Serve complete meals using trays with covers on food, and serve sides and accompaniments promptly according to standards and sequence of service.
• Notify the manager on duty about voids or guest complaints.
• Monitor for guests who may attempt to leave without paying and remain visible to guests.
• Pre-bus tables and remove condiments at the same time.
• Check food before serving and return items that are not presentable; use the proper garnish for food items.
• Introduce guests to an incoming relief server before leaving for a break or ending a shift.
• Request identification when a guest’s legal age is in question.
• Perform other duties as directed by management.
• Manage time effectively with minimal supervision and make quick judgment decisions.
• Communicate effectively in English with guests, team members, and management, verbally and in writing.
• Work a flexible schedule and maintain regular, predictable attendance.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED