Front Office Receptionist Jobs

About The Position

Requirements

• High school diploma or equivalent.
• Outstanding customer service and interpersonal skills.
• Strong verbal and written communication skills.
• Ability to maintain professionalism and confidentiality in a healthcare setting.
• Excellent organizational and time-management skills.
• Strong attention to detail and accuracy.
• Proficiency in Microsoft Office Suite, including Outlook, Word, and Excel.
• Strong computer skills and ability to learn new software applications quickly.
• Ability to work independently while contributing positively to a team environment.
• Positive attitude, strong work ethic, and solutions-oriented mindset.
• Ability to prioritize and manage multiple tasks simultaneously.

Nice To Haves

• Previous receptionist or administrative experience.
• Experience with Salesforce or other CRM/database systems.

Responsibilities

• Answer and direct incoming phone calls promptly, professionally, and courteously.
• Greet and assist visitors, clients, caregivers, contractors, and vendors entering the office.
• Receive, organize, and route medical records and other documentation to the appropriate departments.
• Coordinate electronic fax distribution and ensure documents are routed appropriately.
• Provide administrative support to multiple departments on projects and initiatives.
• Manage office work orders and coordinate with vendors as needed.
• Maintain positive and professional relationships with external vendors and service providers.
• Monitor office supply inventory and submit orders as needed.
• Assist with promotional products and other company initiatives.
• Use internal systems and databases to support office operations and department initiatives.
• Maintain a clean, organized, and welcoming reception area.
• Multitask while maintaining accuracy, professionalism, and attention to detail.
• Collaborate with departments to support operational needs and smooth office operations.

Benefits

• Paid time off, with additional hours accrued annually based on tenure.
• Sick leave and bereavement leave.
• 9½ paid holidays, floating holidays, and birthday off.
• Overtime pay at time and a half.
• Medical, dental, vision, and life insurance effective after the first full month; the company covers 100% of dental, vision, and term life insurance.
• 401(k) plan with company match.
• $150 annual lifestyle reimbursement for eligible expenses.
• Modern Health mental wellness platform for employees and dependents.
• Tuition reimbursement program.
• $100 monthly cell phone reimbursement after one month of employment.
• Employee Assistance Program.
• Employee Appreciation Program.