Front Office Receptionist

Giving Home Health Care•Albuquerque, NM

16h•Onsite

About The Position

Giving Home Health Care is seeking a full-time Receptionist to support its Albuquerque office. The Receptionist is the first point of contact for clients, caregivers, visitors, vendors, and employees, creating a welcoming and professional experience while providing administrative support to multiple departments. The ideal candidate is organized, customer-service oriented, professional, and able to manage multiple priorities in a fast-paced healthcare environment. The organization provides personalized, in-home care to people affected by health conditions related to their work in nuclear facilities for the Department of Energy. It emphasizes exceptional client care and a collaborative work environment built on respect, compassion, and integrity.

Requirements

High school diploma or equivalent.
Outstanding customer service and interpersonal skills.
Strong verbal and written communication skills.
Ability to maintain professionalism and confidentiality in a healthcare setting.
Excellent organizational and time-management skills.
Strong attention to detail and accuracy.
Proficiency in Microsoft Office Suite, including Outlook, Word, and Excel.
Strong computer skills and ability to learn new software applications quickly.
Ability to work independently while contributing positively to a team environment.
Positive attitude, strong work ethic, and solutions-oriented mindset.
Ability to prioritize and manage multiple tasks simultaneously.

Nice To Haves

Previous receptionist or administrative experience.
Experience with Salesforce or other CRM/database systems.

Responsibilities

Answer and direct incoming phone calls promptly, professionally, and courteously.
Greet and assist visitors, clients, caregivers, contractors, and vendors entering the office.
Receive, organize, and route medical records and other documentation to the appropriate departments.
Coordinate electronic fax distribution and ensure documents are routed appropriately.
Provide administrative support to multiple departments on projects and initiatives.
Manage office work orders and coordinate with vendors as needed.
Maintain positive and professional relationships with external vendors and service providers.
Monitor office supply inventory and submit orders as needed.
Assist with promotional products and other company initiatives.
Use internal systems and databases to support office operations and department initiatives.
Maintain a clean, organized, and welcoming reception area.
Multitask while maintaining accuracy, professionalism, and attention to detail.
Collaborate with departments to support operational needs and smooth office operations.

Benefits

Paid time off, with additional hours accrued annually based on tenure.
Sick leave and bereavement leave.
9½ paid holidays, floating holidays, and birthday off.
Overtime pay at time and a half.
Medical, dental, vision, and life insurance effective after the first full month; the company covers 100% of dental, vision, and term life insurance.
401(k) plan with company match.
$150 annual lifestyle reimbursement for eligible expenses.
Modern Health mental wellness platform for employees and dependents.
Tuition reimbursement program.
$100 monthly cell phone reimbursement after one month of employment.
Employee Assistance Program.
Employee Appreciation Program.