Front Office Receptionist

SPECIALTY MANAGEMENT SERVICES OF OUACHITA LLC • Monroe, LA

2d

About The Position

Complete Cardiovascular Center of Monroe is seeking an enthusiastic Front Office Receptionist for a fast-paced medical clinic. The ideal candidate has a strong background in medical office operations, excellent multitasking skills, and a professional, patient-focused demeanor. The role includes greeting and checking in patients, managing appointments and communications, collecting payments, and supporting general front office operations while maintaining patient confidentiality.

Requirements

• Minimum of 5 years of experience in a medical office setting.
• Proficiency using electronic medical record (EMR) systems and scheduling software.
• Excellent organizational and communication skills.
• Strong attention to detail and ability to work in a high-volume, fast-paced environment.
• Ability to handle financial transactions accurately and professionally.
• High school diploma or equivalent.

Nice To Haves

• Additional healthcare-related certifications.

Responsibilities

• Greet and check in patients in a courteous and timely manner.
• Schedule and confirm patient appointments accurately.
• Check out patients and collect co-pays and other payments at the time of service.
• Answer multi-line phones, route calls appropriately, and take clear, concise messages.
• Schedule in-house and hospital diagnostic testing as directed by providers.
• Maintain patient confidentiality in compliance with HIPAA regulations.
• Assist with general front office duties, including scanning, filing, and verifying insurance.
• Communicate effectively with clinical and administrative staff to ensure quality patient care.

Benefits

• Competitive pay
• Monday–Friday schedule
• Paid time off
• Closed holidays and weekends
• Full benefits
• 401(k) with a company match

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED