FRONT OFFICE RECEPTIONIST

SHINE PEDIATRICS AND WELLNESS CENTER PA • Fort Worth, TX

9d • $17 - $18

About The Position

Shine Pediatrics & Wellness Center provides individualized, holistic healthcare for children. The Medical Receptionist is the first point of contact for patients and families and helps create a welcoming, supportive experience. The role includes greeting and checking in families, assisting with scheduling and check-out, supporting supplement purchases, and communicating with patients across in-person, phone, text, and portal channels.

Requirements

• High school diploma or equivalent.
• Strong written and verbal communication skills.
• Comfort using technology, including Google Workspace and Microsoft Office.
• Ability to multitask, stay organized, and manage a high volume of communication with patience and professionalism.
• Enjoy interacting with families and serving children.

Nice To Haves

• 2–3 years of experience as a medical receptionist, preferably in pediatrics.

Responsibilities

• Warmly welcome and check in patients.
• Verify insurance, update demographics, and collect payments.
• At check-out, collect payments, schedule follow-up visits, and assist with supplement sales.
• Answer and triage phone calls, texts, and portal messages professionally and with care.
• Guide families through registration and troubleshoot patient portal issues.
• Provide excellent customer service in person, over the phone, and via messaging.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED