Front Office Receptionist

Giving Home Health Care•Albuquerque, NM
•$19 - $26•Onsite

About The Position

Giving Home Health Care is seeking a full-time Receptionist to support its Albuquerque office. The Receptionist is the first point of contact for clients, caregivers, visitors, vendors, and employees, providing a welcoming and professional experience along with administrative support to multiple departments. The role is suited to an organized, customer-service-oriented professional who can manage multiple priorities in a fast-paced healthcare environment.

Requirements

  • High school diploma or equivalent.
  • Outstanding customer service and interpersonal skills.
  • Strong verbal and written communication skills.
  • Ability to maintain professionalism and confidentiality in a healthcare setting.
  • Excellent organizational and time-management skills.
  • Strong attention to detail and accuracy.
  • Proficiency in Microsoft Office Suite, including Outlook, Word, and Excel.
  • Strong computer skills and ability to learn new software applications quickly.
  • Ability to work independently and contribute positively to a team environment.
  • Positive attitude, strong work ethic, and solutions-oriented mindset.
  • Ability to prioritize and manage multiple tasks simultaneously.

Nice To Haves

  • Previous receptionist or administrative experience.
  • Experience with Salesforce or other CRM/database systems.

Responsibilities

  • Answer and direct incoming phone calls promptly, professionally, and courteously.
  • Greet and assist visitors, clients, caregivers, contractors, and vendors entering the office.
  • Receive, organize, and route medical records and other documentation to the appropriate departments.
  • Coordinate electronic fax distribution and ensure documents are routed appropriately.
  • Provide administrative support to multiple departments on projects and initiatives.
  • Manage office work orders and coordinate with vendors as needed.
  • Maintain positive and professional relationships with external vendors and service providers.
  • Monitor office supply inventory and submit orders as needed.
  • Assist with promotional products and other company initiatives as needed.
  • Use internal systems and databases to support office operations and department initiatives.
  • Maintain a clean, organized, and welcoming reception area.
  • Multitask while maintaining accuracy, professionalism, and attention to detail.
  • Collaborate with departments to support operational needs and smooth office operations.

Benefits

  • Paid time off, with additional hours accrued annually based on tenure.
  • Sick leave and bereavement leave.
  • 9½ paid holidays, floating holidays, and the employee's birthday off.
  • Overtime pay at time and a half.
  • Medical, dental, vision, and life insurance benefits effective after the first full month; the company covers 100% of dental, vision, and term life insurance.
  • 401(k) plan with company match.
  • $150 annual lifestyle reimbursement for eligible expenses.
  • Modern Health mental wellness platform for employees and dependents.
  • Tuition reimbursement program.
  • $100 monthly cell phone reimbursement after one month of employment.
  • Employee Assistance Program.
  • Employee Appreciation Program.
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