Patient Services Specialist (Front Office Receptionist)

American Vision Partners • Glendale, AZ

6d

About The Position

At American Vision Partners (AVP), the Patient Services Specialist is a highly visible front-office role and the patient’s first point of contact. The position gathers important information for patient visits and helps provide an exceptional patient experience. AVP partners with ophthalmology practices and provides management systems, operational infrastructure, and technology to support patient care. The company operates more than 100 eye care centers and 25 ambulatory surgical centers across Arizona, New Mexico, Nevada, California, and Texas.

Requirements

• High school diploma or GED.
• Detail-oriented and reliable, with the ability to multitask in a fast-paced, high-volume work environment.
• Excellent verbal and written communication skills.
• Flexible schedule.
• Dedicated to creating a quality patient experience.

Nice To Haves

• Medical front desk experience.

Responsibilities

• Greet patients and visitors warmly in person or by telephone.
• Check patients in and out.
• Schedule clinic and surgical appointments, including pre-operative and post-operative appointments.
• Review paperwork and procedure consents with patients.
• Verify insurance and collect payments.
• Maintain patient medical records.

Benefits

• Medical insurance
• Dental insurance
• Eye care discounts
• Child care assistance
• Pet insurance
• Continuing education funds
• 401(k)
• Paid holidays
• PTO
• Sick time
• Opportunity for growth

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED