Front Office Receptionist

DMOS Orthopaedic Centers • Des Moines, IA

5h • Onsite

About The Position

DMOS is seeking a part-time Front Office Receptionist for UIC and floating providers. The role is based primarily at the Des Moines location, with Saturday coverage at the Ankeny location for the urgent injury clinic. The receptionist helps patients through the check-in process, supports office scheduling, collects co-pays, and verifies insurance authorization for future therapy services. The position calls for a professional, dependable, patient-focused approach in a private orthopaedic practice, with a commitment to providing an outstanding experience throughout each patient’s orthopaedic journey. It also involves obtaining patient information and documents and sitting at a desk for extended periods.

The stated schedule is Tuesday through Thursday, 7:15 AM–4:45 PM, at the Des Moines location, and Saturdays, 8:00 AM–12:00 PM, at the Ankeny location.

Requirements

• Professionalism when interacting with patients and visitors.
• Listening attentively, asking clarifying questions, and avoiding interrupting patients and coworkers.
• Dependability in supporting timely care and a reliable healthcare environment.
• Ability to sit at a desk for extended periods.

Nice To Haves

• Prior experience in a medical office setting is beneficial but not required.
• Prior experience in a medical front office position is described as helpful for thriving in the role.

Responsibilities

• Greet patients and visitors with kindness and friendliness, helping set up their orthopaedic visits for success.
• Obtain necessary information, including health insurance cards, driver’s licenses, and demographic details.
• Provide patients with additional information or materials they need to complete before seeing the orthopaedic physician.
• Assist patients with check-in and office scheduling.
• Collect co-pays.
• Verify insurance authorization for future therapy services.
• Support timely patient care and the efficiency of the team.

Benefits

• Employer-matched 401(k)
• Annual company profit-sharing contribution, even if the employee does not participate in the employer match
• Health insurance
• Dental insurance
• Vision insurance
• Six paid holidays
• PTO accrual program; full-time employees may earn up to 22 days per year

What This Job Offers

• Job Type: Part-time
• Education Level: No Education Listed