Office Receptionist Jobs

About The Position

Requirements

• Demonstrate the ability to support the mission, vision, and patient promise throughout all interactions, following the UT Health Way.
• Demonstrate analytical thinking, including analyzing information and using logic to coordinate work within schedule constraints and handle emergent requirements in a timely manner.
• Demonstrate creativity and alternative thinking, and the ability to develop new ideas supportive of the UT Health Way.
• Proficient computer skills using Microsoft Office and database programs.
• Excellent verbal and written communication skills.

Responsibilities

• Check in patients and ensure completion of all necessary registration forms.
• Collect copays and assist patients when needed.
• Answer phones.
• Prepare patient charts and obtain medical record requests.
• Call outside providers to request medical records.
• Create new and follow-up appointments for patients as needed.
• Obtain referrals and authorizations for visits and testing when necessary.
• Monitor patient flow and keep patients and families informed of waiting times.
• Perform all other duties as assigned.