Copier Jobs

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Copier/Printer Service Technician

DEX Imaging•Dallas, TX

About The Position

DEX Imaging is seeking a Field Service Technician to service office technology equipment and help customers keep their operations running smoothly. The role involves diagnosing and repairing copiers, printers, and multifunction devices, performing preventive maintenance, and installing and configuring equipment at customer locations. Technicians provide onsite customer support, maintain accurate service records, communicate repair updates, and manage an assigned territory and service schedule. The position calls for independent work as part of a supportive service team, with opportunities to continue learning about office technology and manufacturer-specific procedures. Candidates may bring office equipment experience or transferable technical skills from other fields; training is available for the right person.

Requirements

  • Mechanical aptitude and strong troubleshooting ability.
  • Customer service and communication skills.
  • Ability to work independently and manage time effectively.
  • Basic computer and networking knowledge.
  • Positive attitude and willingness to learn new equipment and technology.
  • Valid driver’s license and reliable transportation.

Nice To Haves

  • Manufacturer certifications or hands-on experience servicing Konica Minolta, HP, Sharp, Canon, or similar office technology equipment.
  • Experience repairing copiers, printers, or multifunction devices.
  • Manufacturer training or industry technical certifications.
  • Transferable technical experience in automotive repair, appliance repair, cable or satellite installation, HVAC, electrical or electronics work, IT, computer or networking support, or military technical work.

Responsibilities

  • Diagnose, troubleshoot, and repair copiers, printers, and multifunction devices.
  • Perform preventive maintenance and routine service calls.
  • Install, configure, and test equipment at customer locations.
  • Provide customer service and technical support during onsite visits.
  • Maintain accurate service records and communicate repair updates.
  • Manage an assigned territory and service schedule efficiently.
  • Work independently while staying connected with the service team.
  • Continue developing knowledge of office technology, equipment, and manufacturer-specific service procedures.

Benefits

  • Competitive pay plus incentives.
  • Comprehensive benefits package.
  • Paid training and ongoing professional development.
  • Mileage reimbursement and travel compensation.
  • Career advancement opportunities.
  • Supportive team culture.
  • Company-provided tools and technology.

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Based on current job postings on Teal, the average Copier salary in the US is approximately $53,000 per year, with a typical range of $35,000 to $89,000.
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