Copier Service Technician
About The Position
DEX Imaging is seeking a Field Service Technician to diagnose, troubleshoot, repair, maintain, install, configure, and test office technology equipment, including copiers, printers, and multifunction devices. The technician provides onsite customer service and technical support, maintains accurate service records, communicates repair updates, and manages an assigned territory and service schedule. The role involves independent work while staying connected to a supportive service team, with opportunities to develop knowledge of office technology and manufacturer-specific service procedures. Candidates with copier experience or transferable technical skills from fields such as automotive repair, appliance repair, cable installation, HVAC, electronics, IT, or military technical work are encouraged to apply. The position offers paid training, professional development, company-provided tools and technology, mileage reimbursement and travel compensation, and career advancement opportunities.
Requirements
- Mechanical aptitude and strong troubleshooting ability.
- Customer service and communication skills.
- Ability to work independently and manage time effectively.
- Basic computer and networking knowledge.
- Positive attitude and willingness to learn new equipment and technology.
- Valid driver’s license and reliable transportation.
Nice To Haves
- Manufacturer certifications or hands-on experience servicing Konica Minolta, HP, Sharp, Canon, or similar office technology equipment.
- Experience repairing copiers, printers, or multifunction devices.
- Manufacturer training or industry technical certifications.
- Automotive technician experience.
- Appliance repair experience.
- Cable or satellite installation experience.
- HVAC, electrical, or electronics experience.
- IT, computer, or networking support experience.
- Military technical experience.
Responsibilities
- Diagnose, troubleshoot, and repair copiers, printers, and multifunction devices.
- Perform preventive maintenance and routine service calls.
- Install, configure, and test equipment at customer locations.
- Provide customer service and technical support during onsite visits.
- Maintain accurate service records and communicate repair updates clearly.
- Manage an assigned territory and service schedule efficiently.
- Work independently while remaining connected to the service team.
- Continue developing knowledge of office technology, equipment, and manufacturer-specific service procedures.
Benefits
- Comprehensive benefits package.
- Paid training and ongoing professional development.
- Mileage reimbursement and travel compensation.
- Career advancement opportunities.
- Supportive team culture.
- Company-provided tools and technology.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
