Copier Service Technician

DEX Imaging•Tampa, FL

About The Position

DEX Imaging is seeking a Field Service Technician to service office technology equipment, including copiers, printers, and multifunction devices. The role involves diagnosing and repairing equipment, completing preventive maintenance and routine service calls, and installing, configuring, and testing equipment at customer locations. The technician provides onsite customer service and technical support, maintains accurate service records, communicates repair updates, and manages an assigned territory and service schedule. The position requires working independently while staying connected with a supportive service team and continuing to develop knowledge of office technology and manufacturer-specific service procedures. DEX Imaging welcomes both experienced office technology technicians and candidates with transferable mechanical or technical skills from fields such as automotive or appliance repair, cable installation, HVAC, electronics, IT, or networking. The company describes a fast-paced environment with varied work and opportunities to develop technical skills and advance a long-term career.

Requirements

Mechanical aptitude and strong troubleshooting ability.
Customer service and communication skills.
Ability to work independently and manage time effectively.
Basic computer and networking knowledge.
Positive attitude and willingness to learn new equipment and technology.
Valid driver’s license and reliable transportation.

Nice To Haves

Manufacturer certifications or hands-on experience servicing Konica Minolta, HP, Sharp, Canon, or similar office technology equipment.
Experience repairing copiers, printers, or multifunction devices.
Manufacturer training or industry technical certifications.
Transferable technical experience in automotive repair, appliance repair, cable or satellite installation, HVAC, electrical or electronics work, IT or networking support, or military technical work.

Responsibilities

Diagnose, troubleshoot, and repair copiers, printers, and multifunction devices.
Perform preventive maintenance and complete routine service calls.
Install, configure, and test equipment at customer locations.
Provide customer service and technical support during onsite visits.
Maintain accurate service records and communicate repair updates clearly.
Manage an assigned territory and service schedule efficiently.
Work independently while remaining connected to the service team.
Continue developing knowledge of office technology, equipment, and manufacturer-specific service procedures.