Accounts Receivable Specialist Jobs

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Accounts Receivable Specialist

RGP•Hamptonville, NC
•Hybrid

About The Position

We are seeking an experienced Accounts Receivable Specialist to support the accuracy and effectiveness of the company’s accounts receivable operations. The role reconciles payments and customer accounts, manages collections activity, maintains accurate aging records, and provides management with visibility into collection status and financial risk. The specialist works directly with customers to resolve past-due balances and identifies opportunities to strengthen and streamline AR processes. The position also provides additional support to accounting, finance, inventory management, and accounts payable as needed.

Requirements

  • Associate degree in Accounting, Finance, or a related field.
  • At least three years of accounts receivable experience.
  • Working understanding of accounting, finance, and bookkeeping fundamentals.
  • Intermediate-level proficiency with Microsoft Excel and experience using Word and PowerPoint.
  • Strong mathematical, organizational, and analytical skills.
  • Excellent attention to detail and ability to manage competing priorities.
  • Professional communication skills and confidence working directly with customers on sensitive account matters.
  • Judgment and discretion necessary to protect confidential company and customer information.
  • Experience using an accounting ERP system such as Oracle, SAP, NetSuite, or Microsoft Dynamics 365.

Nice To Haves

  • Experience with Microsoft Dynamics 365 is preferred.
  • Manufacturing industry experience is highly desirable.
  • Process-improvement experience is highly desirable.

Responsibilities

  • Manage daily accounts receivable activity, including applying customer payments, recording bank deposits, posting cash, and maintaining cash receipt logs.
  • Reconcile customer accounts and investigate payment discrepancies, unapplied credits, collection issues, and miscellaneous differences.
  • Maintain accurate AR records so aging, collections, credits, and uncollectible balances remain current.
  • Contact customers by phone, email, and mail regarding past-due accounts and outstanding balances.
  • Identify slow-paying customers, communicate collection risks, and recommend accounts requiring additional attention.
  • Provide weekly updates to management regarding AR aging, collection progress, account status, and risk.
  • Prepare AR-related analysis to help management understand collection performance and trends.
  • Gather and verify invoices and supporting documentation.
  • Identify opportunities to improve and streamline accounts receivable processes.
  • Provide additional support to accounting, finance, inventory management, and accounts payable as needed.

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