Accounts Receivable Specialist (Hybrid)

SPS North America•New York, NY

10d•$67,000 - $80,000•Hybrid

About The Position

The Accounts Receivable Specialist supports accurate and timely billing, collections, cash application, and receivables reporting. The role monitors customer payment behavior, resolves payment issues, and helps maintain strong cash flow and reliable financial reporting. This hybrid position is open to candidates selected from New York, Pennsylvania, and Tennessee. The specialist handles billing and invoicing, applies incoming cash, reconciles payments with invoices, follows up on overdue balances, and resolves payment disputes in coordination with internal stakeholders. The role also prepares accounts receivable aging and Days Sales Outstanding (DSO) reports, identifies potential bad debt risks, supports month-end closing and revenue recognition, and coordinates with Finance, Operational Client Management, and external collection agencies as needed. The successful candidate builds effective working relationships, communicates professionally with clients—including in difficult payment situations—and demonstrates ownership, reliability, sound judgment, discretion, and a proactive approach. Responsibilities may evolve according to client requirements, operational priorities, and business needs.

Requirements

Associate’s or bachelor’s degree in Accounting, Finance, Business Administration, or a related field; equivalent practical experience may be considered.
Three to five years of relevant accounts receivable experience, including billing, collections, cash application, and account reconciliation.
Working knowledge of ERP and accounting systems; SAP is preferred.
Proficiency in Microsoft Excel and experience preparing AR aging and DSO reports.
Strong attention to detail, communication, and problem-solving skills.
Ability to manage priorities independently and collaborate across functions.
Professional, respectful, and solution-oriented client communication.
Sound judgment, ownership, discretion, reliability, and a proactive approach.

Nice To Haves

Experience with SAP.

Responsibilities

Monitor open receivables and customer payment behavior.
Manage dunning activities, including customer reminders and collection follow-up.
Coordinate with external collection agencies when needed.
Apply incoming cash accurately and promptly.
Reconcile incoming payments with customer invoices and investigate discrepancies.
Resolve customer payment disputes in coordination with relevant internal stakeholders.
Escalate overdue accounts and unresolved issues appropriately.
Prepare and maintain accounts receivable aging and Days Sales Outstanding (DSO) reports.
Identify and report potential bad debt risks.
Handle billing and invoicing, ensuring accuracy and timeliness.
Support month-end closing and revenue recognition activities.
Coordinate with Finance and Operational Client Management on payment, billing, and receivables matters.
Maintain strong working relationships and communicate effectively about billing, collections, and account matters.
Follow through on commitments and escalate risks promptly.