Accounts Receivable Specialist (Hybrid Sarasota)

Sangoma • Sarasota, FL

5d • $43,680 - $52,000 • Hybrid

About The Position

Sangoma is seeking a detail-oriented and organized Accounts Receivable Specialist to join its Finance & Accounting team. The role supports accounts receivable operations by ensuring accurate customer billing, timely payment processing, account reconciliation, and effective resolution of billing discrepancies. The successful candidate is analytical, comfortable working with financial data, and able to manage multiple priorities in a fast-paced environment.

Requirements

• Minimum of 2 years of experience in accounts receivable, billing, or a related accounting or finance role.
• Experience working with financial systems or ERP platforms such as Microsoft Dynamics GP (Great Plains), Sage, NetSuite, or similar applications.
• Strong Microsoft Excel skills, including working with spreadsheets, analyzing financial data, and performing reconciliations.
• Understanding of accounts receivable processes, invoicing, payment application, and account reconciliation.
• Strong analytical and problem-solving skills with exceptional attention to detail.
• Excellent verbal and written communication skills, with the ability to interact professionally with customers and internal stakeholders.
• Ability to manage multiple priorities, meet deadlines, and work independently in a team environment.
• Strong organizational skills and a commitment to accuracy.
• Legally authorized to work in the United States on a full-time basis for any employer.

Nice To Haves

• Experience working in a technology, telecommunications, SaaS, or recurring-revenue business.
• Familiarity with recurring billing processes and customer account management.
• Experience with accounts receivable aging reports and collections support.
• Experience supporting month-end financial close activities.

Responsibilities

• Prepare, review, and process accurate and timely customer invoices in accordance with established billing procedures.
• Manage customer accounts receivable activities, including payment tracking, account maintenance, and follow-up on outstanding balances.
• Apply customer payments accurately and reconcile payments against outstanding invoices.
• Monitor accounts receivable aging reports and assist with collection efforts to support timely payment.
• Research and resolve customer billing inquiries, payment discrepancies, and account disputes.
• Prepare account adjustments, credit memos, and billing corrections as needed.
• Perform monthly customer account reconciliations and assist with month-end closing activities.
• Identify billing discrepancies, investigate root causes, and recommend process improvements.
• Collaborate with Sales, Customer Support, and Finance to resolve billing and account-related issues.
• Maintain accurate customer account records and supporting documentation.
• Assist with improving billing procedures, reporting, and accounts receivable processes.

Benefits

• Medical, dental, vision, and short- and long-term disability coverage, effective after a short waiting period.
• 401(k) matching program with a 100% match on the first 4% contributed.
• Employee Stock Purchase Plan eligibility after one year of service.
• Flexible Time Off and company holidays.
• An entrepreneurial work environment with opportunities for professional growth.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed