Accounts Receivable Specialist (Hybrid Sarasota)

Sangoma • Sarasota, FL

5d • Hybrid

About The Position

Sangoma is seeking a detail-oriented and organized Accounts Receivable Specialist to support the Finance & Accounting team. The role supports accounts receivable operations, including customer billing, payment processing, account reconciliation, and resolution of billing discrepancies. The successful candidate will be analytical, comfortable working with financial data, and able to manage multiple priorities in a fast-paced environment.

This position is hybrid in Sarasota. Compensation is $20–$25 per hour, commensurate with experience, qualifications, and location. Candidates must be legally authorized to work in the United States on a full-time basis for any employer.

Requirements

• At least 2 years of experience in accounts receivable, billing, or a related accounting or finance role.
• Experience with financial systems or ERP platforms such as Microsoft Dynamics GP (Great Plains), Sage, NetSuite, or similar applications.
• Strong Microsoft Excel skills, including working with spreadsheets, analyzing financial data, and performing reconciliations.
• Understanding of accounts receivable processes, invoicing, payment application, and account reconciliation.
• Strong analytical and problem-solving skills and exceptional attention to detail.
• Excellent verbal and written communication skills, with the ability to interact professionally with customers and internal stakeholders.
• Ability to manage multiple priorities, meet deadlines, and work independently in a team environment.
• Strong organizational skills and a commitment to accuracy.
• Legally authorized to work in the United States on a full-time basis for any employer.

Nice To Haves

• Experience in a technology, telecommunications, SaaS, or recurring-revenue business.
• Familiarity with recurring billing processes and customer account management.
• Experience with accounts receivable aging reports and collections support.
• Experience supporting month-end financial close activities.

Responsibilities

• Prepare, review, and process accurate, timely customer invoices according to established billing procedures.
• Manage accounts receivable activities, including payment tracking, account maintenance, and follow-up on outstanding balances.
• Apply customer payments and reconcile them against outstanding invoices.
• Monitor accounts receivable aging reports and assist with collection efforts.
• Research and resolve customer billing inquiries, payment discrepancies, and account disputes.
• Prepare account adjustments, credit memos, and billing corrections as needed.
• Perform monthly customer account reconciliations and assist with month-end closing activities.
• Investigate billing discrepancies, identify root causes, and recommend process improvements.
• Collaborate with Sales, Customer Support, and Finance to resolve billing and account-related issues.
• Maintain accurate customer account records and supporting documentation.
• Assist with improving billing procedures, reporting, and accounts receivable processes.

Benefits

• Medical, dental, vision, and short- and long-term disability coverage, effective after a short waiting period.
• 401(k) matching program with a 100% match on the first 4% contributed.
• Eligibility for the Employee Stock Purchase Plan after one year of service.
• Flexible Time Off and company holidays.
• Entrepreneurial work environment with opportunities for professional growth.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed