Accounts Receivable Specialist (Hybrid)

SPS • Nashville, TN

9d • Hybrid

About The Position

The Accounts Receivable Specialist supports accurate and timely billing, collections, cash application, and receivables reporting. The role monitors customer payment behavior, resolves payment issues, and helps maintain strong cash flow and reliable financial reporting. This is a hybrid role, and candidates must reside within a reasonable commuting distance of New York City, Nashville, or Pittsburgh.

The position works across Finance and Operational Client Management and may coordinate with external collection agencies. Responsibilities may evolve based on client requirements, operational priorities, and business needs. The successful candidate is expected to demonstrate sound judgment, ownership, discretion, and a proactive approach to maintaining a safe, reliable, and exceptional workplace.

The expected compensation is $67,000–$80,000 USD. The final offer depends on skills, experience, location, and other job-related factors. This posting is for an existing vacancy.

Requirements

• Associate’s or bachelor’s degree in Accounting, Finance, Business Administration, or a related field; equivalent practical experience may be considered.
• Three to five years of relevant accounts receivable experience, including billing, collections, cash application, and account reconciliation.
• Working knowledge of ERP and accounting systems; SAP is preferred.
• Proficiency in Microsoft Excel and experience preparing AR aging and DSO reports.
• Strong attention to detail, communication, and problem-solving skills.
• Ability to manage priorities independently and collaborate across functions.
• Sound judgment, ownership, discretion, reliability, and a proactive approach.
• Candidates must reside within a reasonable commuting distance of New York City, NY; Nashville, TN; or Pittsburgh, PA.

Nice To Haves

• Experience with SAP.

Responsibilities

• Monitor open receivables and customer payment behavior.
• Manage dunning activities, including customer reminders and collection follow-up.
• Coordinate with external collection agencies when needed.
• Apply incoming cash accurately and on a timely basis.
• Reconcile incoming payments with customer invoices and investigate discrepancies.
• Resolve customer payment disputes in coordination with relevant internal stakeholders.
• Escalate overdue accounts and unresolved issues appropriately.
• Prepare and maintain accounts receivable aging and Days Sales Outstanding (DSO) reports.
• Identify and report potential bad debt risks.
• Handle billing and invoicing accurately and on time.
• Support month-end closing activities and revenue recognition activities.
• Coordinate with Finance and Operational Client Management on payment, billing, and receivables matters.
• Build and maintain effective working relationships with Operational Client Management, communicating and coordinating in a timely manner.
• Engage with clients professionally, respectfully, and with a solution-oriented approach, including when managing disputes or delayed payments.
• Follow through on commitments, escalate risks promptly, and contribute to accurate billing, timely collections, and strong receivables performance.
• Adapt to duties that may evolve based on client requirements, operational priorities, and business needs.

Benefits

• Paid time off: full-time employees receive a minimum of 80 hours per calendar year; amounts may increase based on tenure and/or assigned account.
• Career growth opportunities.
• Learning and development.
• Employee recognition programs.
• Bonuses for employee and client referrals for current employees.
• Medical insurance.
• Dental insurance.
• Vision insurance.
• Health care flexible spending account (HCFSA).
• Dependent care flexible spending account (DCFSA).
• Health savings account (HSA).
• Commuter transit and parking pre-tax plans.
• Supplemental life insurance.
• Accident insurance.
• Critical illness insurance.
• Hospital indemnity insurance.
• Legal program.
• Identity theft protection.
• Pet discounts.
• Pet insurance.
• Group home and auto insurance.
• Employee assistance program (EAP).
• Short-term disability insurance.
• Life insurance.
• Education discounts.
• 401(k) with matching.
• Entertainment discounts.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree