Accounts Receivable Specialist

Addgene•Watertown, MA

16d•$48,000 - $54,000•Onsite

About The Position

The Accounts Receivable Specialist is part of Addgene’s Finance team and supports the organization’s mission by ensuring smooth and accurate financial transactions. This transactional role supports accounts receivable and billing, helps maintain financial integrity, and works cross-functionally with Customer Support and Shipping Operations while maintaining strong customer relationships. The position requires accuracy, organization, self-motivation, independence, and focused attention to repetitive tasks. It is onsite five days a week at Addgene’s headquarters in Watertown, Massachusetts.

Requirements

Bachelor’s or Associate’s degree.
Excellent written and verbal communication skills.
Detail-oriented and highly organized.
Strong attention to detail in repetitive tasks.
Ability to multitask, prioritize, and work efficiently.

Nice To Haves

Previous accounts receivable and collections experience.
Experience with NetSuite or other web-based accounting software, Zendesk, Excel, and Google Sheets.

Responsibilities

Process a high volume of daily receivable transactions, including bank wires, ACH payments, checks, and credit card payments.
Manage assigned domestic and international collections to reduce outstanding invoices.
Monitor accounts to identify outstanding and overdue balances and coordinate collection efforts with the team.
Interact with customers by phone, email, and Zendesk to resolve billing or payment issues professionally and promptly.
Attend monthly Collections Meetings and provide managers with updates on overdue invoices and payment delays.
Initiate and lead projects to improve collection processes.
Organize, update, and maintain Accounts Receivable protocols and files.
Work with cross-team peers to develop best practices that improve efficiency and productivity.
Generate ad-hoc reports as requested for team meetings.