Accounts Receivable Specialist

Famous Supply • Akron, OH

16d

About The Position

The Accounts Receivable/Cash Application Specialist applies customer payments to accounts receivable, researches payment discrepancies, and maintains accurate customer account balances. The role requires exceptional attention to detail, strong organizational skills, and the ability to work in a fast-paced environment while meeting daily deadlines.

The position also involves customer communication about billing errors and payments, maintaining account records, setting up COD accounts, handling deposits, and following up on payment issues. The specialist works with customers and the Credit Manager to resolve discrepancies and account concerns.

Requirements

• High attention to detail.
• Ability to multitask in a fast-paced environment.
• Excellent communication and customer service skills.
• Ability to collaborate.
• Intermediate to advanced Microsoft Excel skills.

Nice To Haves

• Experience with AIA billing is a strong bonus.
• Cash application experience.
• Experience with credit applications, processes, and forms.
• Knowledge of construction billing, progress billing, and lien waivers.
• DOS program background.
• 1–3 years of accounting experience.

Responsibilities

• Apply daily customer payments, including checks from daily deposits through the PNC Portal.
• Post ACH, wire transfer, and credit card payments from the daily bank statement.
• Monitor and clear unapplied cash and payments daily.
• Maintain detailed, accurate records of customer communications in the company’s accounting system.
• Set up COD accounts.
• Process weekly deposits and take them to the bank.
• Process insufficient-balance NSF and stop-payment checks to customer accounts, and follow up with the Credit Manager and customers for resolution.
• Handle customer calls regarding billing errors or payments.
• Contact customers promptly about discrepancies.
• Answer calls and send invoice copies at customers’ request.
• Run credit card payments and apply them to customer accounts.

Benefits

• Health, vision, and dental insurance.
• Paid time off, including vacation and holidays.
• Paid maternity and paternity leave.
• 401(k) employer match.
• Bonus opportunity.
• Fitness reimbursement program.
• Associate referral bonus program.
• Learning and development opportunities.
• Leadership development program.
• Career growth opportunities.
• Strong culture through the company’s 40 Fundamentals.
• Family atmosphere.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed