Accounts Receivable Specialist

Gallo Mechanical • New Orleans, LA

10d

About The Position

The Accounts Receivable Specialist supports the Company’s incoming payments and collections process to help ensure timely and accurate cash flow. Working daily under the direction of the Cash Manager, this role handles day-to-day cash receipt processing, cash application, and customer follow-up. The ideal candidate is detail-oriented, organized, customer-focused, and able to thrive in a fast-paced environment, with excellent verbal and written communication skills.

The role includes setting up customer electronic payment options and maintaining payment information; recording checks and electronic payments; applying receipts to invoices, retainage, and credits; researching payment discrepancies; and following up with customers about past-due balances. The Specialist also coordinates with Project Managers on billing questions and payment documentation, assists with AR reconciliation and month-end close, and maintains records in accordance with established procedures and internal controls.

Requirements

• At least 2 years of experience in Accounts Receivable, collections, or general accounting; construction industry experience is preferred.
• Working knowledge of cash application, retainage, and progress billing/pay applications.
• Strong interpersonal and communication skills, including confidence contacting customers by phone and email.
• Proficiency in accounting software such as Vista, SAP, or NetSuite, and Microsoft Office Suite, especially Excel.
• Excellent organizational and time-management skills, attention to detail, and ability to manage multiple priorities.
• Ability to follow established procedures, meet deadlines, and handle confidential financial information with discretion.

Nice To Haves

• Associate’s or Bachelor’s degree in Accounting, Finance, Business, or a related field; equivalent work experience will be considered.
• Experience in the construction industry.
• Knowledge of construction industry-specific accounting practices and terminology.

Responsibilities

• Assist customers with enrolling in ACH, wire, credit card, and other electronic payment options.
• Enter and maintain accurate, secure, and current customer payment and remittance information.
• Monitor customer and general contractor portals for payment status and remittance details.
• Encourage customers to use electronic payment options to improve collection speed.
• Receive and log customer checks in a timely manner.
• Monitor and record daily incoming ACH, wire, and electronic payments.
• Prepare deposit support and maintain organized cash receipt logs.
• Enter, apply, and monitor cash receipts in the accounting system daily.
• Apply payments correctly to invoices, retainage, and credits.
• Research unapplied, unidentified, and short payments and work with customers to resolve them.
• Prepare offsets, adjustments, and corrections for Cash Manager review and approval.
• Keep AR aging and customer balances accurate and current.
• Contact customers about past-due balances by phone and email on an established schedule.
• Send recurring payment-status requests, account statements, and invoice copies as needed.
• Document collection activity, customer commitments, and expected payment dates.
• Coordinate with Project Managers to resolve billing questions, disputes, lien waivers, and documentation needed for payment.
• Escalate unresponsive or at-risk accounts to the Cash Manager.
• Assist with reconciling the AR subledger to the general ledger.
• Run and distribute AR aging reports and collection status updates.
• Prepare schedules and supporting documentation for month-end close and audit requests.
• Maintain organized records for collections, cash receipts, and customer payment setup.
• Follow standardized AR and collections procedures and internal controls.
• Suggest ideas to improve billing accuracy and speed of collections.

Benefits

• Dedicated training programs and career progression support.
• Company-paid medical insurance.
• Dental, vision, voluntary life, short-term disability, accident, and critical illness insurance.
• Team Incentive Program (TIP), allowing eligible employees to share in company financial success.
• 401(k) plan with a 5% company match.
• Employee wellness resources.
• PTO benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed