Accounts Receivable Specialist

Control Southern•Suwanee, GA
•Hybrid

About The Position

The Accounts Receivable Specialist supports the Finance Team by maintaining current receivables, accurate customer accounts, successful collections, and a positive customer experience. The role includes setting up customer accounts, managing assigned accounts and collections, processing payments, resolving invoice disputes, preparing invoices and statements, and supporting monthly reporting. It also involves coordinating with customer portals and the portal integrator to ensure invoices are delivered accurately and promptly. The position is primarily office-based and sedentary, with occasional filing that may require bending or light lifting. The Finance team currently works in the office Monday through Wednesday and from home Thursday and Friday. This arrangement may change based on business needs and is not guaranteed; the company may modify remote-work arrangements at any time.

Requirements

  • At least 2 years of accounts receivable experience.
  • Proficiency with Excel and Word, and comfort using database programs.
  • Strong written and verbal communication skills.
  • High level of customer focus and professionalism.
  • Exceptional attention to detail and organizational skills.

Nice To Haves

  • Bachelor’s degree (B.A./B.S.) preferred but not required, or an equivalent combination of education and industry experience.
  • Experience with IFS, Monto, and Outlook.

Responsibilities

  • Ensure accurate setup of new customer accounts.
  • Assist in establishing customer credit limits.
  • Manage collection and maintenance of assigned accounts.
  • Post customer payments and maintain detailed collection notes in the financial system.
  • Collaborate with internal teams and customers to resolve invoice disputes.
  • Prepare and distribute customer invoices and statements.
  • Assist with monthly reporting, including Over-90 reviews.
  • Revise and reissue invoices as needed.
  • Work with customer portals and the portal integrator to ensure fast, accurate invoice delivery.
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