Accounts Receivable Specialist

YMCA of Greater Waukesha County•Greenfield, WI
•$16 - $18

About The Position

The Accounts Receivable Specialist supports the YMCA’s work strengthening community through youth development, healthy living, and social responsibility. Under the direction of the Association Director of Business Operations and in accordance with Association policies, this role works as part of a team managing third-party billing and claims processes. Responsibilities include maintaining relationships with external agencies, submitting and tracking claims, processing payments, managing returned or declined payments, and reviewing and processing financial assistance applications. The position also ensures accurate and timely handling of billing-related documentation and communications while providing excellent customer service.

Requirements

  • High school diploma or equivalent.
  • Proficiency in Microsoft Word and Excel.
  • Strong organizational abilities and oral and written communication skills.
  • Self-motivation, sound decision-making skills, and the ability to work with minimal supervision.
  • Ability to handle confidential information discreetly.
  • Understanding of basic accounting concepts and applications, including cash reconciliation, accounts receivable, and accounts payable.

Responsibilities

  • Manage third-party payor relationships, including billing agencies, processing payments, and submitting claims for services.
  • Process new and renewing financial assistance applications for the YMCA of Greater Waukesha County.
  • Follow established membership policies and procedures and program registration procedures, including those for the financial assistance program and applications.
  • Review and follow up on returned checks and bank drafts.
  • Serve as a backup for the Auditor – Member Services and Registrar positions.
  • Perform other duties as assigned.
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