Accounts Receivable Specialist

The Orthopedic Institute of Pennsylvania • Enola, PA

10d

About The Position

The Accounts Receivable Specialist handles patient and staff inquiries, manages billing processes, and ensures accurate payment posting and reconciliation. The role includes submitting insurance claims, researching appeals for denied claims, and managing collections for outstanding patient balances. The specialist is expected to work independently and demonstrate strong time-management, multitasking, and problem-solving skills. Additional duties may include resolving billing inquiries and claim rejections, generating reports, processing refunds and returned or insufficient-funds payments, and filing address rejections.

Requirements

• High school diploma or GED required.
• Two years of experience in medical accounts receivable (A/R) resolution required.
• Strong independent-work, time-management, multitasking, and problem-solving skills.

Nice To Haves

• Certification in Medical Billing and Coding.
• Prior experience in a health care organization or orthopedic setting.

Responsibilities

• Respond to incoming telephone inquiries from patients and internal staff courteously and efficiently.
• Review and analyze patient account balances for accuracy and resolution.
• Post patient payments accurately and reconcile transactions.
• Prepare and submit claims to insurance carriers in accordance with policy and compliance standards.
• Research and process appeals for denied insurance claims.
• Manage collection activities for outstanding patient balances.
• Work independently and demonstrate self-motivation, time management, and multitasking skills.
• Address billing inquiries and resolve claim rejections.
• Generate reports and process refunds and returned or insufficient-funds payments.
• File address rejections and handle reporting.
• Perform other duties as assigned.

Benefits

• Competitive wages.
• Medical, dental, vision, disability, and life insurance.
• Company-paid group life insurance, short-term disability, and long-term disability.
• Paid time off (PTO).
• 401(k) plan and profit sharing.
• Cell-phone discounts.
• Casual day on Fridays.
• Career advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED