Account Manager Jobs

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About The Position

Amgen is hiring an Account Manager/Specialty Account Manager to represent KRYSTEXXA in the Rare Disease area. The role is responsible for representing the product to physicians and other healthcare professionals, establishing product sales, and managing a territory. It also provides account-management support to Rheumatology and Nephrology accounts in an assigned geography. The position develops and executes a territory business plan to achieve or exceed annual sales goals; promotes KRYSTEXXA within its approved labeling and applicable legal, regulatory, and ethical guidelines; and builds customer relationships by understanding customer needs and sharing them with Amgen colleagues. The role serves as a resource to customers and Amgen staff on payer policies, reimbursement processes and regulations, Medicare and Medicaid rules, and OSHA and HIPAA compliance as related to Amgen products. The Specialty Account Manager communicates territory activity and market feedback, completes required training and administrative duties, manages promotional and operational budgets, uses approved resources effectively, and collaborates across GBU divisions. Attendance at medical congresses and society meetings may be required, as may other tasks assigned by management. The position requires approximately 20–30% travel, including some overnight and weekend commitments.

Requirements

  • Account Manager Level 4: Bachelor's degree and 3 years of sales experience in pharmaceutical, biotech, or medical device industry, or hospital sales; OR associate degree and 6 years of such sales experience; OR high school diploma/GED and 8 years of such sales experience.
  • Specialty Account Manager Level 5: Doctorate degree and 2 years of collective account-management, sales, and commercial experience; OR master's degree and 6 years; OR bachelor's degree and 8 years; OR associate degree and 10 years.
  • Approximately 20–30% travel, including some overnight and weekend commitments.
  • Complete all required Amgen training and adhere to applicable compliance policies and guidelines.

Nice To Haves

  • At least 2 years of sales experience in Rheumatology and/or Nephrology.
  • Buy-and-bill experience and a record of success.
  • Biologic/biotech sales and reimbursement experience.
  • Rheumatology therapeutic-area experience.
  • Experience working with institutions and integrated delivery networks.
  • Experience working in a team environment that partners successfully with Commercial Operations functions.
  • Proficiency in Microsoft Office.
  • Professional, proactive demeanor.
  • Strong interpersonal skills.
  • Excellent written and verbal communication skills.
  • Strong organizational, analytical, and computer skills.

Responsibilities

  • Represent KRYSTEXXA and other Amgen products to physicians and healthcare professionals, establish product sales, and manage the assigned territory.
  • Provide account-management support to Rheumatology and Nephrology accounts within the assigned geography.
  • Develop a comprehensive territory business plan to achieve and exceed annual sales goals.
  • Promote KRYSTEXXA within approved labeling and in accordance with industry and corporate legal, regulatory, and ethical guidelines.
  • Develop customer relationships by understanding customer needs and goals and communicating them to Amgen team members.
  • Advise customers and Amgen staff on relevant payer policies, reimbursement processes and regulations, Medicare and Medicaid rules, and OSHA and HIPAA compliance as related to Amgen products.
  • Meet or exceed corporate sales goals.
  • Communicate territory activity accurately and promptly as directed by management.
  • Provide feedback about changing market conditions and results to sales and commercial leadership, colleagues, marketing, and other internal departments.
  • Comply with Amgen policies and guidelines, including the PhRMA code and other applicable requirements.
  • Complete required Amgen training and administrative duties accurately and on time.
  • Manage assigned promotional and operational budgets and maximize the use of approved resources.
  • Collaborate with divisions across the GBU to achieve business objectives.
  • Attend medical congresses and society meetings as needed.
  • Perform other tasks and responsibilities requested by management.

Benefits

  • Comprehensive employee benefits package, including medical, dental, and vision coverage; life and disability insurance; and flexible spending accounts.
  • Retirement and Savings Plan with company contributions.
  • Discretionary annual bonus program or, for field sales representatives, a sales-based incentive plan.
  • Stock-based long-term incentives.
  • Award-winning time-off plans and bi-annual company-wide shutdowns.
  • Flexible work models, including remote work arrangements where possible.
  • Career development opportunities.

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