Account Manager/Specialty Account Manager - Tavneos (Rare Disease)

Amgen•Thousand Oaks, CA

11h

About The Position

The Account Manager/Specialty Account Manager represents Tavneos to physicians and other healthcare professionals in a designated territory. The role builds product demand through disease-state and product education, account management, and patient-centered support. The account manager serves as a central point of contact for medical professionals and external stakeholders, identifying account needs and helping coordinate access, education, and support for rare disease treatment. The role develops and executes territory plans, builds relationships across the patient care ecosystem, and coordinates internal cross-functional teams to support account-specific needs and long-term product utilization. It engages with healthcare delivery settings ranging from private practices and academic institutions to integrated delivery networks, community hospitals, and specialty clinics. The position also contributes field insights, participates in appropriate medical and educational events, and maintains compliance with company policies and applicable industry standards.

Requirements

For Account Manager Level 4: Bachelor's degree and 3 years of pharmaceutical, biotech, medical device, or hospital sales experience; or associate degree and 6 years of such sales experience; or high school diploma/GED and 8 years of such sales experience.
For Specialty Account Manager Level 5: Doctorate degree and 2 years of collective account management, sales, and commercial experience; or master's degree and 6 years; or bachelor's degree and 8 years; or associate degree and 10 years of such experience.
Excellent interpersonal, written, and verbal communication skills, including the ability to communicate with clinical and administrative stakeholders.
Ability to build customer relationships, educate on complex disease states, and adapt communication to diverse audiences.
High degree of self-motivation, initiative, and adaptability in fast-paced or ambiguous environments.
Proficiency with Microsoft Office, including Word, Excel, PowerPoint, and Outlook, and virtual communication tools.
Willingness to travel approximately up to 80%, including occasional overnight or weekend travel as needed.

Nice To Haves

Rare or ultra-rare disease experience.
Success navigating reimbursement, educating on site of care, or coordinating patient access.
Experience promoting a product requiring extensive coordination with office staff, infusion centers, and patient services teams.
Prior experience in or with Rheumatology and Nephrology.
Familiarity with Tavneos, infused therapies, buy-and-bill products, or products covered under the medical benefit.
Experience engaging with administrators in community practices, academic centers, integrated delivery networks, or hospital systems.
Ability to collaborate effectively in a matrix environment with functions such as Market Access, Patient Services, MSLs, Nurse Educators, TLLs, and Field Reimbursement.
Knowledge of payer policies, reimbursement processes, and managed markets; experience negotiating access or navigating formulary pathways is preferred for more strategic roles.

Responsibilities

Develop and execute a comprehensive territory business plan aligned with commercial and strategic account goals to achieve and exceed sales objectives.
Promote Tavneos within approved labeling and in accordance with corporate and industry compliance guidelines.
Educate healthcare professionals on disease states and product information in a meaningful, patient-centered manner.
Build and manage relationships with physicians, nurses, office staff, case managers, infusion centers, caregivers, and other stakeholders across the patient care ecosystem.
Engage with private practices, academic institutions, integrated delivery networks, community hospitals, and specialty clinics.
Address patient access, reimbursement, and product pull-through challenges in collaboration with field access teams, patient services teams, and case managers.
Coordinate internal matrix teams, including MSLs, Market Access, Nurse Educators, and TLLs, to deliver integrated account-specific solutions.
Lead or support referral networks and site-of-care pathways that enable patient initiation and continuity of care.
Develop productive relationships with local and regional key opinion leaders.
Share field insights and market intelligence with cross-functional partners and leadership to inform strategy, resource deployment, and planning.
Use approved tools, peer education programs, and digital engagement channels to reach stakeholders.
Manage promotional resources and operate within the assigned territory budget.
Represent the company at appropriate medical congresses, society meetings, and educational events.
Complete training and administrative responsibilities accurately and on time while following company policies and compliance standards.

Benefits

Health and welfare plans for staff and eligible dependents.
Financial plans with opportunities to save for retirement and other goals.
Career development opportunities.
Retirement and Savings Plan with generous company contributions.
Group medical, dental, and vision coverage.
Life and disability insurance.
Flexible spending accounts.
Discretionary annual bonus program or, for field sales representatives, a sales-based incentive plan.
Stock-based long-term incentives.
Award-winning time-off plans and bi-annual company-wide shutdowns.
Flexible work models, including remote work arrangements where possible.