About The Position

Amgen is hiring an Account Manager or Specialty Account Manager to represent Tavneos in a designated Tucson, Arizona territory. The role establishes product demand and provides comprehensive account management, serving as a key contact for educating physicians, healthcare professionals, and other external stakeholders on disease-state awareness and product information. The position drives product utilization while addressing the individual needs of accounts and supporting access, education, and patient care for rare disease treatments. The role develops territory business plans, builds relationships across the patient-care ecosystem, and coordinates cross-functional teams to provide account-specific solutions. It engages healthcare providers in varied settings, supports patient access and reimbursement, develops referral and site-of-care pathways, and shares field insights with internal partners. The position also represents Amgen at relevant medical and educational events and carries out administrative and compliance responsibilities. The role requires travel of approximately up to 80%, including occasional overnight or weekend travel as needed. The expected U.S. annual salary range is $145,311–$196,597 for Account Manager – Level 4 and $158,931–$215,025 for Specialty Account Manager – Level 5. Amgen describes a Total Rewards Plan with employee benefits, financial plans, work/life balance, and career development opportunities. Flexible work models, including remote arrangements, may be available where possible.

Requirements

  • For Account Manager – Level 4: Bachelor's degree and 3 years of sales experience in pharmaceutical, biotech, medical device, or hospital sales; or associate degree and 6 years of such sales experience; or high school diploma/GED and 8 years of such sales experience.
  • For Specialty Account Manager – Level 5: Doctorate degree and 2 years of collective account management, sales, and commercial experience; or master's degree and 6 years; or bachelor's degree and 8 years; or associate degree and 10 years of such experience.
  • Willingness to travel approximately up to 80%, including occasional overnight or weekend travel as needed.
  • Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook) and virtual communication tools.
  • Strong interpersonal, written, and verbal communication skills, including the ability to communicate with clinical and administrative stakeholders.
  • Ability to build customer relationships, educate on complex disease states, and adapt communication to diverse audiences.
  • High degree of self-motivation, initiative, and adaptability in fast-paced or ambiguous environments.

Nice To Haves

  • Rare or ultra-rare disease experience.
  • Demonstrated success with reimbursement navigation, site-of-care education, or patient access coordination.
  • Experience promoting products that require extensive coordination with office staff, infusion centers, and patient services teams.
  • Prior experience in or with Rheumatology and Nephrology.
  • Familiarity with Tavneos, infused therapies, buy-and-bill products, or products covered under the medical benefit.
  • Experience engaging administrators in community practices, academic centers, IDNs, or hospital systems.
  • Ability to collaborate cross-functionally in a matrix environment with roles such as Market Access, Patient Services, MSLs, Nurse Educators, TLLs, and Field Reimbursement.
  • Strong knowledge of payer policies, reimbursement processes, and managed markets; experience negotiating access or navigating formulary pathways is preferred for more strategic roles.

Responsibilities

  • Develop and execute a comprehensive territory business plan to meet or exceed sales objectives aligned with commercial and strategic account goals.
  • Promote Tavneos within approved labeling in a fair, balanced, and ethical manner and comply with corporate and industry guidelines.
  • Educate healthcare professionals on disease state and product information as a trusted partner and disease expert.
  • Build and manage relationships with physicians, nurses, office staff, case managers, infusion centers, caregivers, and other stakeholders.
  • Engage with diverse healthcare delivery settings, including private practices, academic institutions, IDNs, community hospitals, and specialty clinics.
  • Address patient access, reimbursement, and pull-through challenges in collaboration with field access, patient services, and case management teams.
  • Coordinate internal matrix teams, including MSLs, Market Access, Nurse Educators, and TLLs, to deliver integrated account-specific solutions.
  • Lead or support referral networks and site-of-care pathways that facilitate patient initiation and continuity of care.
  • Build productive relationships with local and regional KOLs.
  • Share field insights and market intelligence with cross-functional partners and leadership to inform strategy and planning.
  • Use approved tools, peer education programs, and digital channels to extend stakeholder engagement.
  • Manage promotional resources and work within the assigned territory budget.
  • Represent the company at appropriate medical congresses, society meetings, and educational events.
  • Complete training and administrative responsibilities accurately and on time while upholding company policies and compliance standards.

Benefits

  • Comprehensive employee benefits package.
  • Retirement and Savings Plan with generous company contributions.
  • Group medical, dental, and vision coverage.
  • Life and disability insurance.
  • Flexible spending accounts.
  • Discretionary annual bonus program or, for field sales representatives, a sales-based incentive plan.
  • Stock-based long-term incentives.
  • Award-winning time-off plans and bi-annual company-wide shutdowns.
  • Flexible work models, including remote work arrangements where possible.
  • Career development opportunities.
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