Account Manager/Specialty Account Manager - TAVNEOS (Rare Disease) - Tucson, AZ

Amgen•Tucson, AZ

2d•$145,311 - $215,025

About The Position

The Account Manager/Specialty Account Manager represents Tavneos to physicians and healthcare professionals in a designated territory, establishing product demand and providing comprehensive account management. The role serves as a central point of contact for educating medical professionals and external stakeholders about disease awareness and product information to support patient care. The Specialty Account Manager drives product utilization by identifying and addressing the needs of each account, building relationships with healthcare providers, coordinating cross-functional field teams, and executing strategies that support access, education, and treatment for rare diseases. The role engages stakeholders across diverse healthcare settings and collaborates with internal teams to develop account-specific solutions and support patient access and continuity of care.

Requirements

Account Manager Level 4: Bachelor's degree and 3 years of pharmaceutical, biotech, medical device, or hospital sales experience; or associate degree and 6 years of such sales experience; or high school diploma/GED and 8 years of such sales experience.
Specialty Account Manager Level 5: Doctorate degree and 2 years of collective account management, sales, and commercial experience; or master's degree and 6 years; or bachelor's degree and 8 years; or associate degree and 10 years.
Excellent interpersonal, written, and verbal communication skills, including communication with clinical and administrative stakeholders.
Ability to build customer relationships, educate stakeholders about complex disease states, and adapt communication to diverse audiences.
Ability to collaborate effectively in a cross-functional, matrix environment.
High degree of self-motivation, initiative, and adaptability in fast-paced or ambiguous environments.
Proficiency with Microsoft Office (Word, Excel, PowerPoint, and Outlook) and virtual communication tools.
Willingness to travel up to approximately 80%, including occasional overnight or weekend travel as needed.

Nice To Haves

Experience in rare or ultra-rare diseases.
Success with reimbursement navigation, site-of-care education, or patient access coordination.
Experience promoting products that require extensive coordination with office staff, infusion centers, and patient services teams.
Prior experience in or with Rheumatology and Nephrology.
Familiarity with Tavneos, infused therapies, buy-and-bill products, or products covered under the medical benefit.
Experience engaging administrators in community practices, academic centers, integrated delivery networks, or hospital systems.
Strong knowledge of payer policies, reimbursement processes, and managed markets; experience negotiating access or navigating formulary pathways is preferred for more strategic roles.

Responsibilities

Develop and execute a territory business plan aligned with commercial and strategic account goals to achieve or exceed sales objectives.
Promote Tavneos within approved labeling and in accordance with corporate and industry compliance guidelines.
Educate healthcare professionals about the disease state and product information in a meaningful, patient-centered manner.
Build and manage relationships with physicians, nurses, office staff, case managers, infusion centers, caregivers, and other patient-care stakeholders.
Engage with private practices, academic institutions, integrated delivery networks, community hospitals, and specialty clinics.
Address patient access, reimbursement, and product pull-through challenges in collaboration with field access, patient services, and case management teams.
Coordinate internal matrix teams, including Medical Science Liaisons, Market Access, Nurse Educators, and TLLs, to deliver integrated account-specific solutions.
Lead or support referral networks and site-of-care pathways that enable patient initiation and continuity of care.
Build relationships with local and regional key opinion leaders to expand reach and influence.
Share field insights and market intelligence with cross-functional partners and leadership to inform strategy and planning.
Use approved promotional resources, peer education programs, and digital channels to engage stakeholders.
Manage promotional resources and territory budget to support business objectives.
Represent the company at medical congresses, society meetings, and educational events.
Complete training and administrative responsibilities accurately and promptly while following company policies and compliance standards.

Benefits

Comprehensive employee benefits package.
Retirement and Savings Plan with company contributions.
Group medical, dental, and vision coverage.
Life and disability insurance.
Flexible spending accounts.
Discretionary annual bonus program or, for field sales representatives, a sales-based incentive plan.
Stock-based long-term incentives.
Award-winning time-off plans and bi-annual company-wide shutdowns.
Flexible work models, including remote work arrangements where possible.
Career development opportunities.