About The Position
Amgen is hiring a Specialty Account Manager for UPLIZNA in the Rare Disease therapeutic area. The role represents UPLIZNA to physicians and other healthcare professionals, drives product demand, and manages accounts across an assigned territory. The manager serves as the central account lead and coordinates Amgen field teams and other stakeholders to address account needs, including access, product pull-through, reimbursement, and site-of-care options. The role develops territory business plans to meet or exceed annual sales goals, promotes UPLIZNA within its approved labeling and applicable legal, regulatory, and industry guidelines, and builds customer relationships by understanding and communicating account needs. It also monitors territory activity and market changes, provides timely and accurate reporting, manages promotional and operational budgets, attends relevant medical congresses and society meetings, and completes required training and administrative work. The position is based in Tucson, Arizona, and involves approximately 80% travel, which may vary by territory and includes some overnight and weekend commitments.
Requirements
- For Account Manager – Level 4: Bachelor's degree and 3 years of sales experience in pharmaceutical, biotech, medical device, or hospital sales; OR associate degree and 6 years of such sales experience; OR high school diploma/GED and 8 years of such sales experience.
- For Specialty Account Manager – Level 5: Doctorate degree and 2 years of collective account management, sales, and commercial experience; OR master's degree and 6 years; OR bachelor's degree and 8 years; OR associate degree and 10 years of such experience.
- Approximately 80% travel, which may vary by territory, including some overnight and weekend commitments.
- Proficiency in Microsoft Office.
- Professional and proactive demeanor.
- Strong interpersonal skills.
- Excellent written and verbal communication skills.
- Ability to work closely with patient services and market access team members and coordinate across field teams.
Nice To Haves
- Buy-and-bill experience with documented success and/or biologic or infusion experience.
- Sales experience in rare or specialty disease states.
- Site-of-care and reimbursement experience.
- Experience working with institutions and integrated delivery networks.
- Pharmaceutical account management selling experience.
Responsibilities
- Represent UPLIZNA to physicians and healthcare professionals and establish product sales.
- Perform total territory account management and provide account management support to assigned accounts.
- Serve as the central account manager, driving product demand and coordinating relevant field teams to address account needs.
- Develop a comprehensive territory business plan to achieve or exceed annual sales goals.
- Promote UPLIZNA within approved labeling and in accordance with applicable legal, regulatory, corporate, and industry guidelines.
- Address access, product pull-through, and reimbursement issues by coordinating with key stakeholders and matrix team members.
- Build customer relationships by understanding customer needs and goals and communicating them to other team members.
- Meet or exceed corporate sales goals and drive product demand through education on disease state and product information.
- Communicate territory activity accurately and on time, and provide feedback about changing conditions and results to leadership, colleagues, and internal departments.
- Work closely with patient services and market access team members to achieve business goals.
- Coordinate between accounts and relevant Amgen field teams to support account needs.
- Educate healthcare professionals and office staff about site-of-care options.
- Attend medical congresses and society meetings as needed.
- Manage activities within assigned promotional and operational budgets and maximize use of approved resources.
- Complete company training and administrative duties accurately and on time.
- Contribute as a member of a high-performance team and perform other tasks and responsibilities requested by the Company.
Benefits
- Comprehensive employee benefits package.
- Retirement and Savings Plan with generous company contributions.
- Group medical, dental, and vision coverage.
- Life and disability insurance.
- Flexible spending accounts.
- Discretionary annual bonus program or, for field sales representatives, a sales-based incentive plan.
- Stock-based long-term incentives.
- Award-winning time-off plans and bi-annual company-wide shutdowns.
- Flexible work models, including remote work arrangements where possible.
- Work/life balance and career development opportunities.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
