About The Position

The Specialty Account Manager represents UPLIZNA to physicians and other healthcare professionals, establishes product sales, and manages accounts throughout an assigned territory. Acting as the central account manager, the role drives product demand and coordinates relevant field teams to address account needs. The position develops and executes a territory business plan to achieve or exceed annual sales goals, promotes UPLIZNA within approved labeling and applicable legal and regulatory guidelines, and coordinates stakeholders to address access, pull-through, and reimbursement issues. The role builds customer relationships by understanding account needs and communicating them to team members. It educates healthcare professionals and office staff about disease state, product information, and site-of-care options; works with patient services and market access colleagues; and provides timely, accurate territory activity and market feedback to leadership and internal teams. The position also manages assigned promotional and operational budgets, attends medical congresses and society meetings as needed, completes company training and administrative duties, and contributes to a high-performance team. The position is based in the Newark, New Jersey area and involves approximately 80% travel, which may vary by territory and includes some overnight and weekend commitments.

Requirements

  • Account Manager, Level 4: Bachelor's degree and 3 years of sales experience in pharmaceutical, biotech, medical device, or hospital sales; or associate degree and 6 years of such sales experience; or high school diploma/GED and 8 years of such sales experience.
  • Specialty Account Manager, Level 5: Doctorate degree and 2 years of collective account management, sales, and commercial experience; or master's degree and 6 years; or bachelor's degree and 8 years; or associate degree and 10 years of such experience.
  • Approximately 80% travel, which may vary by territory and includes some overnight and weekend commitments.
  • Proficiency in Microsoft Office.
  • Professional, proactive demeanor.
  • Strong interpersonal skills.
  • Excellent written and verbal communication skills.

Nice To Haves

  • Buy-and-bill experience with documented success and/or biologic or infusion experience.
  • Sales experience in rare or specialty disease states.
  • Site-of-care and reimbursement experience.
  • Experience working with institutions and integrated delivery networks.
  • Pharmaceutical account management selling experience and the ability to coordinate across field teams to address account needs.

Responsibilities

  • Represent UPLIZNA to physicians and healthcare professionals, establish product sales, and perform total territory account management.
  • Act as the central account manager for assigned accounts, driving product demand and coordinating field teams to address account needs.
  • Develop and execute a comprehensive territory business plan to achieve and exceed annual sales goals.
  • Promote UPLIZNA within approved labeling and in accordance with industry-specific and corporate legal and regulatory guidelines.
  • Coordinate with stakeholders and matrix team members to address access, pull-through, and reimbursement issues.
  • Build customer relationships by understanding customer needs and goals and communicating them to team members.
  • Meet or exceed corporate sales goals.
  • Communicate territory activity accurately and promptly, and provide feedback on market changes and results to leadership, colleagues, and internal departments.
  • Educate target audiences about disease state and product information to drive product demand.
  • Work closely with patient services and market access team members to achieve business goals.
  • Coordinate between accounts and Amgen field teams to support account needs.
  • Educate healthcare professionals and office staff about site-of-care options.
  • Attend medical congresses and society meetings as needed.
  • Manage activities within the assigned promotional and operational budget and maximize approved resources.
  • Complete company training and administrative duties accurately and on time.
  • Comply with company policies and guidelines, including the PhRMA code, and contribute as a member of a high-performance team.
  • Perform other tasks and responsibilities as requested by the company.

Benefits

  • Health and welfare plans for employees and eligible dependents.
  • Financial plans with opportunities to save for retirement or other goals.
  • Career development opportunities.
  • Comprehensive employee benefits package.
  • Retirement and Savings Plan with generous company contributions.
  • Group medical, dental, and vision coverage.
  • Life and disability insurance.
  • Flexible spending accounts.
  • Discretionary annual bonus program or, for field sales representatives, a sales-based incentive plan.
  • Stock-based long-term incentives.
  • Award-winning time-off plans and bi-annual company-wide shutdowns.
  • Flexible work models, including remote work arrangements where possible.
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