About The Position

Amgen is hiring a Specialty Account Manager for UPLIZNA in rare disease neurology. The role represents UPLIZNA to physicians and other healthcare professionals, establishes product sales, and manages accounts across an assigned territory. The Specialty Account Manager serves as the central account manager, driving product demand and coordinating relevant field teams to address account needs. The role involves promoting the product within approved labeling and applicable legal, regulatory, and industry guidelines; supporting access, pull-through, and reimbursement; developing customer relationships; and working with patient services, market access, and other field teams. The position also includes educating healthcare professionals and office staff about disease state, product information, and site-of-care options; attending medical congresses and society meetings as needed; and completing training and administrative responsibilities. Approximately 80% travel may be required, varying by territory, including some overnight and weekend commitments.

Requirements

  • Account Manager Level 4: Bachelor’s degree and 3 years of sales experience in pharmaceutical, biotech, medical device, or hospital sales; OR associate degree and 6 years of such sales experience; OR high school diploma/GED and 8 years of such sales experience.
  • Specialty Account Manager Level 5: Doctorate degree and 2 years of collective account management, sales, and commercial experience; OR master’s degree and 6 years; OR bachelor’s degree and 8 years; OR associate degree and 10 years.
  • Approximately 80% travel, which may vary by territory, including some overnight and weekend commitments.
  • Proficiency in Microsoft Office.
  • Professional, proactive demeanor.
  • Strong interpersonal skills.
  • Excellent written and verbal communication skills.

Nice To Haves

  • Buy-and-bill experience with documented success and/or biologic or infusion experience.
  • Sales experience in rare or specialty disease states.
  • Site-of-care and reimbursement experience.
  • Experience working with institutions and integrated delivery networks.
  • Pharmaceutical account management selling experience and ability to coordinate across field teams to address the full range of account needs.

Responsibilities

  • Develop a comprehensive territory business plan to achieve and exceed annual sales goals.
  • Promote UPLIZNA within approved labeling and in accordance with industry and company legal, regulatory, and compliance guidelines, including the PhRMA code.
  • Address access, pull-through, and reimbursement issues by coordinating with stakeholders and matrix team members.
  • Build customer relationships by understanding customer needs and goals and communicating them to other team members.
  • Meet or exceed corporate sales goals and drive product demand through education on disease state and product information.
  • Communicate territory activity accurately and promptly as directed by management.
  • Provide feedback to sales and business unit leadership, colleagues, and internal departments about changing conditions and results.
  • Work with patient services and market access team members to achieve business goals.
  • Coordinate among accounts and Amgen field teams to support account needs.
  • Educate healthcare professionals and office staff about site-of-care options.
  • Attend medical congresses and society meetings as needed.
  • Manage efforts within the assigned promotional and operational budget and maximize use of approved resources.
  • Complete company training and administrative duties accurately and on time.
  • Contribute as a member of a high-performance team and perform other tasks and responsibilities requested by the company.

Benefits

  • Comprehensive employee benefits package, including retirement and savings plan with company contributions, medical, dental and vision coverage, life and disability insurance, and flexible spending accounts.
  • Discretionary annual bonus program or, for field sales representatives, a sales-based incentive plan.
  • Stock-based long-term incentives.
  • Award-winning time-off plans and bi-annual company-wide shutdowns.
  • Flexible work models, including remote work arrangements where possible.
  • Career development opportunities.
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