About The Position

Amgen is hiring a Specialty Account Manager for UPLIZNA in the rare disease and neurology marketplace. The role represents UPLIZNA to physicians and other healthcare professionals, establishes product sales, and manages accounts across an assigned geography. The Specialty Account Manager serves as the central account manager, driving product demand and coordinating relevant field teams to address account needs. The position focuses on developing customer relationships and understanding account goals, promoting the product within approved labeling and compliance guidelines, and addressing access, reimbursement, and pull-through issues. The manager works with patient services, market access, and other field teams; educates healthcare professionals and office staff about disease state, product information, and site-of-care options; and manages territory activity, budgets, and administrative responsibilities. The role includes approximately 80% travel, which may vary by territory, and may involve overnight and weekend commitments.

Requirements

  • For Account Manager Level 4: Bachelor's degree and 3 years of sales experience in pharmaceutical, biotech, medical device, or hospital sales; or associate degree and 6 years of such sales experience; or high school diploma/GED and 8 years of such sales experience.
  • For Specialty Account Manager Level 5: Doctorate degree and 2 years of combined account management, sales, and commercial experience; or master's degree and 6 years; or bachelor's degree and 8 years; or associate degree and 10 years.
  • Approximately 80% travel, which may vary by territory and include some overnight and weekend commitments.
  • Proficiency in Microsoft Office.
  • Professional, proactive demeanor.
  • Strong interpersonal skills.
  • Excellent written and verbal communication skills.

Nice To Haves

  • Buy-and-bill experience with documented success and/or biologic or infusion experience.
  • Sales experience in rare or specialty disease states.
  • Site-of-care and reimbursement experience.
  • Experience working with institutions and integrated delivery networks.
  • Pharma account management selling experience and ability to coordinate across field teams to address account needs.

Responsibilities

  • Develop a comprehensive territory business plan to achieve and exceed annual sales goals.
  • Promote UPLIZNA within approved labeling and in accordance with legal, regulatory, and industry guidelines.
  • Address access, pull-through, and reimbursement issues by coordinating with stakeholders and matrix team members.
  • Build customer relationships, understand customer needs and goals, and communicate them to other team members.
  • Meet or exceed corporate sales goals and drive product demand through disease-state and product education.
  • Communicate territory activity and feedback about market changes and results to leadership, colleagues, and internal departments.
  • Work with patient services and market access team members to support overall business goals.
  • Coordinate between accounts and relevant Amgen field teams to address account needs.
  • Educate healthcare professionals and office staff on site-of-care options.
  • Attend medical congresses and society meetings as needed.
  • Manage promotional and operational budgets and use approved resources to achieve territory and account goals.
  • Complete company training and administrative duties accurately and on time.
  • Contribute as a member of a high-performance team and perform other tasks as requested by the Company.

Benefits

  • Health and welfare plans for employees and eligible dependents.
  • Retirement and savings plans with company contributions.
  • Medical, dental, and vision coverage.
  • Life and disability insurance.
  • Flexible spending accounts.
  • Discretionary annual bonus program or sales-based incentive plan for field sales representatives.
  • Stock-based long-term incentives.
  • Time-off plans and bi-annual company-wide shutdowns.
  • Flexible work models, including remote work arrangements where possible.
  • Career development opportunities.
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