Account Manager / Specialty Account Manager - UPLIZNA (Rare Disease), Neurology-Jackson, MS

Amgen•Jackson, MS

1d•$145,311 - $215,025

About The Position

The Specialty Account Manager represents UPLIZNA to physicians and other healthcare professionals, establishes product sales, and manages accounts across an assigned geography. The role serves as the central account manager, driving product demand and coordinating relevant field teams to address account needs. It develops and executes a territory business plan to achieve or exceed annual sales goals, promotes UPLIZNA within approved labeling and in accordance with legal, regulatory, and industry guidelines, and addresses access, pull-through, and reimbursement issues with key stakeholders and matrix team members. The role builds customer relationships by understanding and communicating customer needs and goals, educates healthcare professionals and office staff on disease state, product information, and site-of-care options, and provides timely and accurate territory activity updates and market feedback. The position coordinates closely with patient services and market access colleagues, attends medical congresses and society meetings as needed, manages promotional and operational budgets, completes required training and administrative duties, and contributes to a high-performance team. Approximately 80% travel may be required, varying by territory, including some overnight and weekend commitments.

Requirements

Account Manager – Level 4: Bachelor's degree and 3 years of sales experience in pharmaceutical, biotech, medical device, or hospital sales; or associate degree and 6 years of such sales experience; or high school diploma/GED and 8 years of such sales experience.
Specialty Account Manager – Level 5: Doctorate degree and 2 years of collective account management, sales, and commercial experience; or master's degree and 6 years; or bachelor's degree and 8 years; or associate degree and 10 years of such experience.
Approximately 80% travel, which may vary by territory, including some overnight and weekend commitments.
Proficiency in Microsoft Office.
Professional and proactive demeanor.
Strong interpersonal skills.
Excellent written and verbal communication skills.

Nice To Haves

Buy-and-bill experience with documented success and/or biologic or infusion experience is strongly preferred.
Sales experience in rare or specialty disease states is preferred.
Site-of-care and reimbursement experience are strongly preferred.
Experience working with institutions and integrated delivery networks is preferred.
Pharmaceutical account management selling experience is essential, including the ability to coordinate across field teams to address the full range of account needs.

Responsibilities

Represent UPLIZNA to physicians and healthcare professionals, establish product sales, and perform total territory account management.
Manage accounts within an assigned geography, acting as the central account manager and coordinating relevant field teams to address account needs.
Develop a comprehensive territory business plan aimed at achieving or exceeding annual sales goals.
Promote UPLIZNA within approved labeling and in accordance with industry-specific and corporate legal and regulatory guidelines.
Address access, pull-through, and reimbursement issues by coordinating with key stakeholders and matrix team members.
Develop customer relationships by understanding customer needs and goals and communicating them to other team members.
Meet or exceed corporate sales goals and drive product demand through education on disease state and product information.
Communicate territory activity accurately and on time, and provide feedback on changing market conditions and results to leadership, colleagues, and internal departments.
Work closely with patient services and market access team members to achieve business goals.
Coordinate between accounts and Amgen field teams to support the full range of account needs.
Educate healthcare professionals and office staff about site-of-care options.
Attend medical congresses and society meetings as needed.
Manage activities within the assigned promotional and operational budget and maximize use of approved resources.
Complete company training and administrative duties accurately and on time.
Follow company compliance policies and guidelines, including the PhRMA code.
Contribute as a member of a high-performance team and perform other tasks as requested by the company.

Benefits

Health and welfare plans for staff and eligible dependents.
Financial plans with opportunities to save toward retirement or other goals.
Work/life balance and career development opportunities.
Comprehensive employee benefits package.
Retirement and Savings Plan with generous company contributions.
Group medical, dental, and vision coverage.
Life and disability insurance.
Flexible spending accounts.
Discretionary annual bonus program, or a sales-based incentive plan for field sales representatives.
Stock-based long-term incentives.
Award-winning time-off plans and bi-annual company-wide shutdowns.
Flexible work models, including remote work arrangements where possible.