Account Manager / Specialty Account Manager - UPLIZNA - Neurology (Rare Disease) - Brooklyn, NY

Amgen • Brooklyn, NY

17h • $145,311 - $215,025

About The Position

The Specialty Account Manager represents UPLIZNA to physicians and healthcare professionals, establishes product sales, and manages accounts across an assigned geography. Acting as the central account manager, the role drives product demand and coordinates Amgen field teams to address account needs. The position develops and executes a territory business plan to achieve or exceed sales goals, promotes UPLIZNA within approved labeling and applicable legal and regulatory guidelines, and addresses access, pull-through, and reimbursement issues with stakeholders and matrix team members. The role also builds customer relationships, shares customer needs with internal teams, communicates territory activity and market feedback, and works with patient services and market access colleagues to support business goals. The role requires approximately 80% travel, which may vary by territory and include overnight and weekend commitments.

Requirements

• For Account Manager – Level 4: Bachelor's degree and 3 years of sales experience in pharmaceutical, biotech, or medical device industries, or hospital sales; or an associate degree and 6 years of such sales experience; or a high school diploma/GED and 8 years of such sales experience.
• For Specialty Account Manager – Level 5: Doctorate degree and 2 years of collective account management, sales, and commercial experience; or a master's degree and 6 years; or a bachelor's degree and 8 years; or an associate degree and 10 years of such experience.
• Approximately 80% travel, which may vary by territory and includes some overnight and weekend commitments.
• Proficiency in Microsoft Office.
• Professional and proactive demeanor.
• Strong interpersonal skills.
• Excellent written and verbal communication skills.
• Ability to work closely with patient services and market access team members and coordinate across field teams.

Nice To Haves

• Buy-and-bill experience with documented success and/or biologic or infusion experience.
• Sales experience in rare or specialty disease states.
• Site-of-care and reimbursement experience.
• Experience working with institutions and integrated delivery networks.
• Pharmaceutical account management selling experience.

Responsibilities

• Represent UPLIZNA to physicians and healthcare professionals; establish product sales and manage territory accounts.
• Serve as central account manager, drive product demand, and coordinate relevant field teams to address account needs.
• Develop and execute a territory business plan to achieve or exceed annual sales goals.
• Promote UPLIZNA within approved labeling and in accordance with industry-specific and corporate legal and regulatory guidelines.
• Address access, pull-through, and reimbursement issues by coordinating with stakeholders and matrix team members.
• Build customer relationships, understand customer needs and goals, and communicate them to other team members.
• Meet or exceed corporate sales goals and communicate territory activity accurately and promptly as directed by management.
• Educate target customers about the disease state and product information to drive demand.
• Provide feedback to sales and business unit leadership, colleagues, and internal departments about changes in the environment and results.
• Work closely with patient services and market access team members to achieve business goals.
• Coordinate between accounts and Amgen field teams to support the full range of account needs.
• Educate healthcare professionals and office staff about site-of-care options.
• Attend medical congresses and society meetings as needed.
• Manage efforts within assigned promotional and operational budgets and maximize use of approved resources.
• Complete company training and administrative duties accurately and on time.
• Contribute as a member of a high-performance team and perform other tasks and responsibilities requested by the Company.
• Adhere to Company compliance policies and guidelines, including the PhRMA Code.

Benefits

• Comprehensive employee benefits package, including retirement and savings plans with company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts.
• Discretionary annual bonus program or, for field sales representatives, a sales-based incentive plan.
• Stock-based long-term incentives.
• Award-winning time-off plans and bi-annual company-wide shutdowns.
• Flexible work models, including remote work arrangements where possible.
• Career development opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED