About The Position

Amgen is seeking a Specialty Account Manager to represent UPLIZNA to physicians and other healthcare professionals in a designated territory focused on rare disease neurology. The role manages accounts across a specific geography, drives product demand, and coordinates relevant field teams to address account needs. The manager develops and executes a territory business plan to achieve or exceed annual sales goals and promotes UPLIZNA within its approved labeling and applicable legal, regulatory, and industry guidelines. The role addresses access, pull-through, and reimbursement needs by working with stakeholders and matrix teams, including patient services and market access. It builds customer relationships by understanding customer needs and sharing them with internal teams, educates healthcare professionals and office staff about disease state, product information, and site-of-care options, and communicates territory activity and changing market conditions to leadership and colleagues. The position also attends medical congresses and society meetings as needed, manages promotional and operational budgets, completes company training and administrative duties, and contributes to a high-performance team. The position is based in the Yonkers, New York territory and involves approximately 80% travel, which may vary by territory and includes some overnight and weekend commitments. Amgen offers a base salary range of $158,931–$215,025 for Specialty Account Manager Level 5, in addition to a total rewards package and a sales-based incentive plan for field sales representatives. The application deadline is November 30; applications may be accepted until a sufficient number are received or a candidate is selected.

Requirements

  • For Account Manager Level 4: Bachelor's degree and 3 years of sales experience in pharmaceutical, biotech, medical device, or hospital sales; OR associate degree and 6 years of such sales experience; OR high school diploma/GED and 8 years of such sales experience.
  • For Specialty Account Manager Level 5: Doctorate degree and 2 years of collective account management, sales, and commercial experience; OR master's degree and 6 years; OR bachelor's degree and 8 years; OR associate degree and 10 years of such collective experience.
  • Approximately 80% travel, which may vary by territory and includes some overnight and weekend commitments.
  • Proficiency in Microsoft Office.
  • Professional and proactive demeanor.
  • Strong interpersonal skills.
  • Excellent written and verbal communication skills.

Nice To Haves

  • Buy-and-bill experience with documented success and/or biologic or infusion experience is strongly preferred.
  • Sales experience in rare or specialty disease states is preferred.
  • Site-of-care and reimbursement experience is strongly preferred.
  • Experience working with institutions and integrated delivery networks is preferred.
  • Pharmaceutical account management selling experience is essential, including the ability to coordinate across field teams to address the full range of account needs.

Responsibilities

  • Represent UPLIZNA to physicians and healthcare professionals and establish product sales.
  • Manage accounts within a designated geography, serving as the central account manager and coordinating relevant field teams to address account needs.
  • Develop and execute a comprehensive territory business plan to achieve or exceed annual sales goals.
  • Promote UPLIZNA within approved labeling and in accordance with applicable legal, regulatory, corporate, and industry guidelines.
  • Address access, pull-through, and reimbursement issues by coordinating with stakeholders and matrix team members.
  • Build customer relationships by understanding customer needs and goals and communicating them to other team members.
  • Drive product demand among target audiences through education on disease state and product information.
  • Educate healthcare professionals and office staff about site-of-care options.
  • Communicate territory activity accurately and promptly, and provide feedback about changing conditions and results to leadership, colleagues, and internal departments.
  • Work closely with patient services and market access team members to support overall business goals.
  • Attend medical congresses and society meetings as needed.
  • Manage efforts within the assigned promotional and operational budget and maximize use of approved resources.
  • Complete company training and administrative duties accurately and on time.
  • Contribute as a member of a high-performance team and perform other tasks and responsibilities requested by the Company.

Benefits

  • Comprehensive employee benefits package.
  • Retirement and Savings Plan with generous company contributions.
  • Group medical, dental, and vision coverage.
  • Life and disability insurance.
  • Flexible spending accounts.
  • Discretionary annual bonus program or, for field sales representatives, a sales-based incentive plan.
  • Stock-based long-term incentives.
  • Award-winning time-off plans and bi-annual company-wide shutdowns.
  • Flexible work models, including remote work arrangements where possible.
  • Health and welfare plans for staff and eligible dependents, financial plans for retirement or other goals, work/life balance, and career development opportunities.
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