Account Manager / Specialty Account Manager - UPLIZNA (Rare Disease), Neurology- Charleston, WV

Amgen • Charleston, WV

2d • $145,311 - $215,025

About The Position

The Specialty Account Manager represents UPLIZNA to physicians and other healthcare professionals, establishes product sales, and manages accounts across an assigned geography. Acting as the central account manager, the role drives product demand and coordinates Amgen field teams to address account needs.

The position develops and executes a territory business plan to meet or exceed sales goals; promotes UPLIZNA within approved labeling and in accordance with legal, regulatory, and industry guidelines; and works with stakeholders and matrix teams on access, pull-through, reimbursement, and site-of-care needs. The manager builds customer relationships, shares customer needs with colleagues, communicates territory activity and market feedback, manages promotional and operational budgets, and completes required training and administrative work. The role also attends medical congresses and society meetings as needed and collaborates with patient services and market access teams.

Requirements

• Account Manager Level 4: Bachelor's degree and 3 years of sales experience in pharmaceutical, biotech, or medical device industries, or hospital sales; OR associate degree and 6 years of such sales experience; OR high school diploma/GED and 8 years of such sales experience.
• Specialty Account Manager Level 5: Doctorate degree and 2 years of collective account management, sales, and commercial experience; OR master's degree and 6 years; OR bachelor's degree and 8 years; OR associate degree and 10 years.
• Approximately 80% travel, which may vary by territory, including some overnight and weekend commitments.
• Proficiency in Microsoft Office.
• Professional, proactive demeanor.
• Strong interpersonal skills.
• Excellent written and verbal communication skills.

Nice To Haves

• Buy-and-bill experience with documented success and/or biologic or infusion experience.
• Sales experience in rare or specialty disease states.
• Site-of-care and reimbursement experience.
• Experience working with institutions and integrated delivery networks.
• Pharmaceutical account management selling experience and ability to coordinate across field teams to address account needs.

Responsibilities

• Develop and execute a territory business plan to achieve and exceed annual sales goals.
• Promote UPLIZNA within approved labeling and in accordance with industry-specific and corporate legal and regulatory guidelines.
• Address access, pull-through, and reimbursement issues by coordinating with stakeholders and matrix team members.
• Build customer relationships by understanding customer needs and goals and communicating them to other team members.
• Meet or exceed corporate sales goals.
• Communicate territory activity accurately and promptly as directed by management.
• Drive product demand through education on disease state and product information.
• Provide feedback to sales and business unit leadership, colleagues, and internal departments about the changing environment and results.
• Work closely with patient services and market access team members to support overall business goals.
• Coordinate between accounts and relevant Amgen field teams to support account needs.
• Educate healthcare professionals and office staff on site-of-care options.
• Attend medical congresses and society meetings as needed.
• Manage efforts within the assigned promotional and operational budget and maximize use of approved resources.
• Complete all company training classes and administrative duties accurately and on time.
• Contribute as a member of a high-performance team and perform other tasks and responsibilities as requested.

Benefits

• Comprehensive employee benefits package, including a Retirement and Savings Plan with company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts.
• Discretionary annual bonus program or, for field sales representatives, a sales-based incentive plan.
• Stock-based long-term incentives.
• Award-winning time-off plans and bi-annual company-wide shutdowns.
• Flexible work models, including remote work arrangements where possible.
• Career development opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED