Account Manager / Specialty Account Manager - UPLIZNA (Rare Disease), Neurology- Charleston, WV

Amgen•Charleston, WV

About The Position

The Specialty Account Manager represents UPLIZNA to physicians and other healthcare professionals, establishes product sales, and manages accounts across an assigned territory. The role serves as the central account manager, driving product demand and coordinating Amgen field teams to address account needs. It develops and executes territory business plans to achieve annual sales goals and promotes UPLIZNA within approved labeling and in accordance with legal, regulatory, and industry guidelines. The position addresses access, pull-through, and reimbursement needs by coordinating with stakeholders and matrix teams. It builds customer relationships, communicates customer needs to internal teams, provides education on disease state, product information, and site-of-care options, and shares territory feedback with sales and business unit leadership. The role also attends medical congresses and society meetings as needed, manages an assigned promotional and operational budget, completes training and administrative duties, and contributes to a high-performance team.

Requirements

Account Manager – Level 4: Bachelor's degree and 3 years of sales experience in pharmaceutical, biotech, or medical device industry, or hospital sales; OR associate degree and 6 years of such sales experience; OR high school diploma/GED and 8 years of such sales experience.
Specialty Account Manager – Level 5: Doctorate degree and 2 years of collective account management, sales, and commercial experience; OR master's degree and 6 years; OR bachelor's degree and 8 years; OR associate degree and 10 years of such experience.
Approximately 80% travel, which may vary by territory, including some overnight and weekend commitments.
Proficiency in Microsoft Office.
Professional, proactive demeanor.
Strong interpersonal skills.
Excellent written and verbal communication skills.

Nice To Haves

Buy-and-bill experience with documented success and/or biologic or infusion experience.
Sales experience in rare or specialty disease states.
Site-of-care and reimbursement experience.
Experience working with institutions and integrated delivery networks.
Pharmaceutical account management selling experience and ability to coordinate across field teams to address the full range of account needs.

Responsibilities

Represent UPLIZNA to physicians and healthcare professionals, establish product sales, and perform total territory account management.
Manage assigned accounts as the central account manager, driving product demand and coordinating relevant field teams to address account needs.
Develop a comprehensive territory business plan to achieve and exceed annual sales goals.
Promote UPLIZNA within approved labeling and in accordance with industry and corporate legal, regulatory, and compliance guidelines.
Address access, pull-through, and reimbursement issues by coordinating with stakeholders and matrix team members.
Develop customer relationships by understanding customer needs and goals and communicating them to other team members.
Meet or exceed corporate sales goals and communicate territory activity accurately and promptly as directed by management.
Educate targets on disease state and product information to drive product demand.
Provide feedback to sales and business unit leadership, colleagues, and internal departments about changes in the environment and results.
Work closely with patient services and market access team members to support overall business goals.
Coordinate between accounts and Amgen field teams to support the full range of account needs.
Educate healthcare professionals and office staff about site-of-care options.
Attend medical congresses and society meetings as needed.
Manage efforts within the assigned promotional and operational budget and maximize use of approved resources.
Complete all Company training classes and administrative duties accurately and on time.
Contribute as a member of a high-performance team and perform other tasks and responsibilities requested by the Company.

Benefits

Health and welfare plans for staff and eligible dependents.
Financial plans with opportunities to save toward retirement or other goals.
Work/life balance and career development opportunities.
Comprehensive employee benefits package.
Retirement and Savings Plan with company contributions.
Group medical, dental, and vision coverage.
Life and disability insurance.
Flexible spending accounts.
Discretionary annual bonus program or, for field sales representatives, a sales-based incentive plan.
Stock-based long-term incentives.
Award-winning time-off plans and bi-annual company-wide shutdowns.
Flexible work models, including remote work arrangements where possible.