About The Position

Amgen is hiring an Account Manager or Specialty Account Manager for IgG4-related disease (IgG4-RD) in Jackson, Mississippi. The role represents Amgen products to physicians and other healthcare professionals, establishes product sales, and manages the assigned territory. It includes providing disease information and education to medical professionals and other external customers involved in patient care. The account manager promotes patient-centered disease and product education, implements marketing goals through strategic account business plans, and works in a matrix environment with case managers, Medical Affairs, patient access teams, and other partners. The position uses available resources and programs, including peer-to-peer education, to address knowledge gaps; navigates healthcare organizations and care settings; and develops relationships with key opinion leaders. The successful candidate builds advanced disease, therapeutic, clinical, and scientific knowledge and uses a consultative, technically oriented selling approach to support healthcare professionals treating IgG4-RD patients. All work must comply with corporate policies and include appropriate documentation and reporting. The role requires approximately 20–30% travel, including some overnight and weekend commitments. Amgen lists two possible levels and corresponding salary ranges: Account Manager, Level 4, $145,311–$196,597 annually; or Specialty Account Manager, Level 5, $158,931–$215,025 annually. The position includes a benefits and rewards package and field-sales incentive eligibility.

Requirements

  • Account Manager, Level 4: Bachelor's degree and 3 years of sales experience in pharmaceutical, biotech, medical device, or hospital sales; or associate degree and 6 years of such experience; or high school diploma/GED and 8 years of such experience.
  • Specialty Account Manager, Level 5: Doctorate degree and 2 years of collective account management, sales, and commercial experience; or master's degree and 6 years; or bachelor's degree and 8 years; or associate degree and 10 years.
  • Approximately 20–30% travel, including some overnight and weekend commitments.
  • Excellent written and verbal communication skills.
  • Strong organizational, analytical, and computer skills.
  • Proficiency in Microsoft Office.
  • Professional, proactive demeanor and strong interpersonal skills.

Nice To Haves

  • Bachelor's degree strongly preferred; graduate business or healthcare-related degree preferred.
  • 7 or more years of experience in biotech, specialty pharmaceutical, or rare disease sales.
  • 3 or more years of rare disease or orphan drug experience; ultra-orphan experience preferred, and rare disease launch experience strongly preferred.
  • Immunology or rheumatology experience.
  • At least 3 years of in-office injection or infusion sales for a medical-benefit product requiring extensive coordination with patient access services.
  • Experience in a matrix selling environment, collaborating with patient services, market access, Medical Affairs, and reimbursement, with a significant focus on patient centricity.
  • Market development or deep profiling experience in rare, unmet medical spaces.
  • Success educating healthcare professionals about complex diseases diagnosed through clinical observation and involving diverse patient profiles.
  • Documented record of consistently exceptional performance.
  • Ability to work independently in a fast-paced, highly challenging work environment.

Responsibilities

  • Represent Amgen products to physicians and healthcare professionals, establish product sales, and manage the assigned territory.
  • Achieve assigned sales objectives through patient-centered disease and product education for healthcare professionals, while following corporate compliance guidelines.
  • Implement marketing-plan goals by executing a strategic account business plan.
  • Work in a matrix environment with case managers, Medical Affairs, patient access teams, and other relevant partners.
  • Use available company resources and programs, including peer-to-peer education and cross-functional partners, to address identified knowledge gaps.
  • Navigate the healthcare landscape and identify opportunities across academic institutions, integrated delivery networks, accountable care organizations, private practices, and community hospital systems.
  • Establish productive business relationships with key local, regional, and national key opinion leaders in the territory and therapeutic areas.
  • Develop and maintain in-depth disease, therapeutic, clinical, and scientific knowledge.
  • Use a consultative, highly technical, solution-oriented selling approach to address the needs of healthcare professionals who treat IgG4-RD patients.
  • Follow compliance and corporate policies, including appropriate documentation and reporting.

Benefits

  • Comprehensive employee benefits package.
  • Retirement and Savings Plan with generous company contributions.
  • Group medical, dental, and vision coverage.
  • Life and disability insurance.
  • Flexible spending accounts.
  • Discretionary annual bonus program or, for field sales representatives, a sales-based incentive plan.
  • Stock-based long-term incentives.
  • Award-winning time-off plans and bi-annual company-wide shutdowns.
  • Flexible work models, including remote work arrangements where possible.
  • Work/life balance and career development opportunities.
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