Account Manager / Specialty Account Manager - IgG4 - (Rare Disease) - Jackson, MS

Amgen•Jackson, MS

About The Position

Amgen is hiring an Account Manager or Specialty Account Manager to represent its products to physicians and other healthcare professionals in the IgG4-related disease (IgG4-RD) therapeutic area. The role is responsible for establishing product sales and managing the territory, including providing disease information and education to medical professionals and other external customers involved in patient care. The position promotes patient-centered disease and product education, executes strategic account business plans, and works across a matrix of internal teams and external stakeholders. The role uses consultative, technically oriented selling to help healthcare professionals address the needs of patients with IgG4-RD, while adhering to company compliance and documentation requirements. The territory is based in Jackson, Mississippi, and the role requires approximately 20–30% travel, including some overnight and weekend commitments.

Requirements

For Account Manager (Level 4): Bachelor's degree and 3 years of sales experience in pharmaceutical, biotech, medical device, or hospital sales; or an associate degree and 6 years of such sales experience; or a high school diploma/GED and 8 years of such sales experience.
For Specialty Account Manager (Level 5): Doctorate degree and 2 years of collective account management, sales, and commercial experience; or a master's degree and 6 years; or a bachelor's degree and 8 years; or an associate degree and 10 years of such experience.
Approximately 20–30% travel, including some overnight and weekend commitments.
Excellent written and verbal communication skills.
Strong organizational, analytical, and computer skills.
Proficiency in Microsoft Office.
Professional, proactive demeanor and strong interpersonal skills.

Nice To Haves

Bachelor's degree; graduate business or healthcare-related degree preferred.
7+ years of experience in biotech, specialty pharmaceutical, or rare disease sales.
3+ years of experience in rare disease or orphan drug sales; ultra-orphan experience preferred, and rare disease launch experience strongly preferred.
Immunology or rheumatology experience.
At least 3 years of in-office injection or infusion sales for a product that is a medical benefit and requires extensive coordination with patient access services.
Experience in a matrix selling environment collaborating with patient services, market access, Medical Affairs, and reimbursement, with significant focus on patient centricity.
Market development or deep profiling experience in rare, unmet spaces.
Demonstrated success educating healthcare professionals about complex diseases diagnosed through clinical observation and involving diverse patient profiles.
Documented track record of consistent, exceptional performance.
Ability to work independently in a fast-paced, highly challenging work environment.

Responsibilities

Achieve assigned sales objectives by promoting patient-centered disease and product education to healthcare professionals while following corporate compliance guidelines.
Implement marketing-plan goals through execution of a strategic account business plan.
Work in a matrix environment with case managers, Medical Affairs, the patient access team, and other relevant parties.
Use available resources and programs, including peer-to-peer education and cross-functional partners, to address identified knowledge gaps.
Navigate the healthcare landscape and identify opportunities across academic institutions, integrated delivery networks, accountable care organizations, private practices, and community hospital systems.
Establish productive business relationships with key local, regional, and national key opinion leaders in the assigned geography and therapeutic areas.
Develop and maintain in-depth disease, therapeutic, clinical, and scientific knowledge.
Use a consultative, solution-oriented selling approach to meet the needs of healthcare professionals treating patients with IgG4-related disease.
Follow compliance and corporate policies, including appropriate documentation and reporting.
Travel approximately 20–30%, including some overnight and weekend commitments.

Benefits

Comprehensive employee benefits package.
Retirement and Savings Plan with generous company contributions.
Group medical, dental, and vision coverage.
Life and disability insurance.
Flexible spending accounts.
Discretionary annual bonus program or, for field sales representatives, a sales-based incentive plan.
Stock-based long-term incentives.
Award-winning time-off plans and bi-annual company-wide shutdowns.
Flexible work models, including remote work arrangements where possible.
Career development opportunities.