About The Position

Amgen is hiring an Account Manager or Specialty Account Manager for its IgG4-related disease (IgG4-RD) business. The role represents Amgen products to physicians and other healthcare professionals, establishes product sales, and manages the assigned territory. It also provides disease information and education to medical professionals and other external customers involved in patient care. The role uses a consultative, technically oriented selling approach to help healthcare professionals who treat IgG4-RD patients. It works with internal cross-functional partners and external healthcare organizations, develops relationships with key opinion leaders, and maintains advanced clinical and scientific knowledge of the disease and therapeutic area. The position requires compliance with corporate policies and applicable documentation and reporting practices. The position is based in Newark, New Jersey, and requires approximately 20–30% travel, including some overnight and weekend commitments.

Requirements

  • Account Manager Level 4: Bachelor's degree and 3 years of sales experience in pharmaceutical, biotech, medical device, or hospital sales; or associate degree and 6 years of such sales experience; or high school diploma/GED and 8 years of such sales experience.
  • Specialty Account Manager Level 5: Doctorate degree and 2 years of combined account management, sales, and commercial experience; or master's degree and 6 years; or bachelor's degree and 8 years; or associate degree and 10 years of such experience.
  • Strong written and verbal communication skills.
  • Strong organizational, analytical, and computer skills.
  • Proficiency in Microsoft Office.
  • Professional, proactive demeanor and strong interpersonal skills.
  • Ability to work independently in a fast-paced, highly challenging environment.
  • Approximately 20–30% travel, including some overnight and weekend commitments.

Nice To Haves

  • Bachelor's degree strongly preferred; graduate business or healthcare-related degree preferred.
  • 7+ years of experience in biotech, specialty pharmaceutical, or rare disease sales.
  • 3+ years of rare disease or orphan drug experience; ultra-orphan experience preferred, and rare disease launch experience strongly preferred.
  • Immunology or rheumatology experience preferred.
  • At least 3 years of in-office injection or infusion sales experience selling a medical-benefit product requiring extensive coordination with patient access services.
  • Experience in a matrix selling environment, collaborating with patient services, market access, Medical Affairs, and reimbursement, with a significant focus on patient centricity.
  • Market development or deep profiling experience in rare, unmet spaces.
  • Demonstrated success educating healthcare professionals about complex diseases diagnosed through clinical observation and involving diverse patient profiles.
  • Documented track record of consistent, exceptional performance.

Responsibilities

  • Achieve assigned sales objectives through patient-centered disease and product education for healthcare professionals, while following corporate compliance guidelines.
  • Implement marketing-plan goals by executing a strategic account business plan.
  • Work in a matrix environment with case managers, Medical Affairs, the patient access team, and other necessary parties.
  • Use available resources and programs, including peer-to-peer education and cross-functional partners, to address identified knowledge gaps.
  • Navigate the healthcare landscape and identify opportunities across academic institutions, IDNs, accountable care organizations, private practices, and community hospital systems.
  • Establish productive business relationships with key local, regional, and national KOLs in the assigned geographical area and therapeutic areas.
  • Develop and maintain in-depth disease, therapeutic, clinical, and scientific knowledge.
  • Use a consultative, highly technical, solution-oriented selling approach to address the needs of healthcare professionals treating IgG4-RD patients.
  • Adhere to compliance and corporate policies, including appropriate documentation and reporting.

Benefits

  • Comprehensive employee benefits package, including health and welfare plans for staff and eligible dependents.
  • Retirement and Savings Plan with generous company contributions.
  • Group medical, dental, and vision coverage.
  • Life and disability insurance.
  • Flexible spending accounts.
  • Discretionary annual bonus program or, for field sales representatives, a sales-based incentive plan.
  • Stock-based long-term incentives.
  • Award-winning time-off plans and bi-annual company-wide shutdowns.
  • Flexible work models, including remote work arrangements where possible.
  • Career development opportunities.
  • Work/life balance.
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