About The Position

Amgen is hiring an Account Manager or Specialty Account Manager to represent its products to physicians and other healthcare professionals and manage a territory focused on IgG4-related disease (IgG4-RD). The role includes establishing product sales and providing disease information and education to medical professionals and other external customers involved in patient care. The position uses a consultative, technically oriented selling approach to help healthcare professionals treating IgG4-RD patients. The account manager develops strategic account business plans, builds relationships with key opinion leaders, identifies opportunities across healthcare organizations, and collaborates with internal and external partners to address knowledge gaps and support patient-centered care. The role requires strong disease and therapeutic knowledge and adherence to corporate compliance policies, documentation, and reporting requirements.

Requirements

  • Account Manager Level 4: Bachelor's degree and 3 years of sales experience in pharmaceutical, biotech, medical device, or hospital sales; or associate degree and 6 years of such sales experience; or high school diploma/GED and 8 years of such sales experience.
  • Specialty Account Manager Level 5: Doctorate degree and 2 years of combined account management, sales, and commercial experience; or master's degree and 6 years; or bachelor's degree and 8 years; or associate degree and 10 years.
  • Excellent written and verbal communication skills.
  • Strong organizational, analytical, and computer skills.
  • Proficiency in Microsoft Office.
  • Professional, proactive demeanor and strong interpersonal skills.
  • Ability to work independently in a fast-paced, highly challenging work environment.
  • Approximately 20–30% travel, including some overnight and weekend commitments.

Nice To Haves

  • Bachelor's degree strongly preferred; graduate business or healthcare-related degree preferred.
  • 7+ years of experience in biotech, specialty pharmaceutical, or rare disease sales.
  • 3+ years of experience in rare disease or orphan drug sales; ultra-orphan experience preferred, and rare disease launch experience strongly preferred.
  • Immunology or rheumatology experience preferred.
  • At least 3 years of in-office injection or infusion sales for a medical-benefit product requiring extensive coordination with patient access services.
  • Experience in a matrix selling environment with patient services, market access, Medical Affairs, and reimbursement, with significant focus on patient centricity.
  • Market development or deep profiling experience in rare, unmet spaces.
  • Success educating healthcare professionals about complex diseases diagnosed through clinical observation and involving diverse patient profiles.
  • Documented track record of consistent, exceptional performance.

Responsibilities

  • Achieve assigned sales objectives through patient-centered disease and product education for healthcare professionals, while following corporate compliance guidelines.
  • Implement marketing-plan goals by executing a strategic account business plan.
  • Work in a matrix environment with case managers, Medical Affairs, the patient access team, and other relevant parties.
  • Use available resources and programs, including peer-to-peer education and cross-functional partners, to address identified knowledge gaps.
  • Navigate the healthcare landscape and identify opportunities across academic institutions, IDNs, accountable care organizations, private practices, and community hospital systems.
  • Establish productive business relationships with key local, regional, and national KOLs in the assigned geography and therapeutic areas.
  • Develop and maintain in-depth clinical and scientific knowledge of the disease and therapeutic area.
  • Use a consultative, technically oriented selling approach to address the needs of healthcare professionals who treat IgG4-RD patients.
  • Follow corporate compliance policies, including appropriate documentation and reporting.

Benefits

  • Health and welfare plans for staff and eligible dependents.
  • Retirement and Savings Plan with company contributions.
  • Medical, dental, and vision coverage.
  • Life and disability insurance.
  • Flexible spending accounts.
  • Discretionary annual bonus program or, for field sales representatives, a sales-based incentive plan.
  • Stock-based long-term incentives.
  • Award-winning time-off plans and bi-annual company-wide shutdowns.
  • Flexible work models, including remote work arrangements where possible.
  • Career development opportunities.
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