About The Position

Amgen is hiring an Account Manager or Specialty Account Manager to represent its products to physicians and other healthcare professionals in the IgG4-related disease (IgG4-RD) area. The position is responsible for establishing product sales and managing the territory’s accounts, while providing disease information and education to medical professionals and other external customers involved in patient care. The role uses a consultative, technically informed selling approach to address the needs of healthcare professionals treating IgG4-RD patients. It requires collaboration across internal teams and customer organizations, including case managers, Medical Affairs, patient access, and other cross-functional partners. The position is based in the Seattle, Washington area and requires approximately 20–30% travel, including some overnight and weekend commitments. The role may be filled at Account Manager Level 4 or Specialty Account Manager Level 5. The stated annual salary ranges are $145,311–$196,597 for Level 4 and $158,931–$215,025 for Level 5. Amgen describes a Total Rewards Plan that includes health and welfare coverage, retirement and savings plans, work/life balance, and career development opportunities.

Requirements

  • For Account Manager Level 4: Bachelor’s degree and 3 years of sales experience in pharmaceutical, biotech, medical device, or hospital sales; or associate degree and 6 years of such sales experience; or high school diploma/GED and 8 years of such sales experience.
  • For Specialty Account Manager Level 5: Doctorate degree and 2 years of collective account management, sales, and commercial experience; or master’s degree and 6 years; or bachelor’s degree and 8 years; or associate degree and 10 years.
  • Approximately 20–30% travel, including some overnight and weekend commitments.
  • Excellent written and verbal communication skills.
  • Strong organizational, analytical, and computer skills.
  • Proficiency in Microsoft Office.
  • Professional, proactive demeanor and strong interpersonal skills.
  • Ability to work independently in a fast-paced, highly challenging work environment.

Nice To Haves

  • Bachelor’s degree strongly preferred; graduate business or healthcare-related degree preferred.
  • Seven or more years of experience in biotech, specialty pharmaceutical, or rare disease sales.
  • Three or more years of rare disease or orphan drug experience; ultra-orphan experience preferred, and rare disease launch experience strongly preferred.
  • Immunology or rheumatology experience.
  • At least three years of in-office injection or infusion sales involving a medical-benefit product requiring extensive coordination with patient access services.
  • Experience in a matrix selling environment collaborating with patient services, market access, Medical Affairs, and reimbursement, with a significant focus on patient centricity.
  • Market development or deep profiling experience in rare, unmet spaces.
  • Demonstrated success educating healthcare professionals about complex diseases diagnosed through clinical observation and involving diverse patient profiles that do not always lend themselves to simple segmentation.
  • Documented track record of consistent, exceptional performance.

Responsibilities

  • Achieve assigned sales objectives by promoting patient-centered disease and product education to healthcare professionals while adhering to corporate compliance guidelines.
  • Implement marketing-plan goals through execution of a strategic account business plan.
  • Work in a matrix environment with case managers, Medical Affairs, the patient access team, and other relevant parties.
  • Use available resources and programs, including peer-to-peer education and cross-functional partners, to address identified knowledge gaps.
  • Navigate the healthcare landscape and identify opportunities across academic institutions, integrated delivery networks, accountable care organizations, private practices, and community hospital systems.
  • Establish productive business relationships with key local, regional, and national key opinion leaders in the assigned geographic area and therapeutic areas.
  • Develop and maintain in-depth disease, therapeutic, clinical, and scientific knowledge.
  • Use a consultative selling approach to address the needs of healthcare professionals who treat IgG4-RD patients.
  • Follow compliance and corporate policies, including appropriate documentation and reporting.

Benefits

  • Health and welfare plans for staff and eligible dependents.
  • Retirement and Savings Plan with generous company contributions.
  • Group medical, dental, and vision coverage.
  • Life and disability insurance.
  • Flexible spending accounts.
  • Discretionary annual bonus program or, for field sales representatives, a sales-based incentive plan.
  • Stock-based long-term incentives.
  • Award-winning time-off plans and bi-annual company-wide shutdowns.
  • Flexible work models, including remote work arrangements where possible.
  • Career development opportunities.
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