Account Manager / Specialty Account Manager - IgG4 (Rare Disease) - Wilmington, DE

Amgen • Wilmington, DE

1d • $145,311 - $215,025

About The Position

The Account Manager / Specialty Account Manager, IgG4-RD represents Amgen products to physicians and healthcare professionals, establishes product sales, and manages territory accounts. The role provides disease information and education to medical professionals and other external customers involved in patient care. It uses a consultative, technically oriented selling approach to address the needs of healthcare professionals treating patients with Immunoglobulin-Related Disease (IgG4-RD), while maintaining disease, therapeutic, clinical, and scientific expertise and adhering to company compliance policies.

Requirements

• For Account Manager – Level 4: Bachelor's degree and 3 years of sales experience in pharmaceutical, biotech, medical device, or hospital sales; or an associate degree and 6 years of such experience; or a high school diploma/GED and 8 years of such experience.
• For Specialty Account Manager – Level 5: Doctorate degree and 2 years of collective account management, sales, and commercial experience; or a master's degree and 6 years; or a bachelor's degree and 8 years; or an associate degree and 10 years.
• Approximately 20–30% travel, including some overnight and weekend commitments.
• Strong organizational, analytical, and computer skills.
• Proficiency in Microsoft Office.
• Excellent written and verbal communication skills.
• Professional, proactive demeanor and strong interpersonal skills.

Nice To Haves

• Bachelor's degree strongly preferred; graduate business or healthcare-related degree preferred.
• 7+ years of experience in biotech, specialty pharmaceutical, or rare disease sales.
• 3+ years of experience in rare disease or orphan drug sales; ultra-orphan experience preferred and rare disease launch experience strongly preferred.
• Immunology or rheumatology experience.
• At least 3 years of in-office injection/infusion sales for a product that is a medical benefit and requires extensive coordination with patient access services.
• Experience in a matrix selling environment collaborating with patient services, market access, Medical Affairs, and reimbursement, with a significant focus on patient centricity.
• Market development or deep profiling experience in rare, unmet spaces.
• Demonstrated success educating healthcare professionals about complex diseases diagnosed through clinical observation and involving diverse patient profiles.
• Documented track record of consistent, exceptional performance.
• Ability to work independently in a fast-paced, highly challenging work environment.

Responsibilities

• Achieve assigned sales objectives through patient-centered disease and product education for healthcare professionals, in compliance with corporate guidelines.
• Implement marketing-plan goals by executing strategic account business plans.
• Work effectively in a matrix environment with case managers, Medical Affairs, the patient access team, and other relevant partners.
• Use available resources and programs, including peer-to-peer education and cross-functional partners, to address identified knowledge gaps.
• Navigate the healthcare landscape and identify opportunities across academic institutions, IDNs, accountable care organizations, private practices, and community hospital systems.
• Establish productive business relationships with key local, regional, and national KOLs in the coverage area and assigned therapeutic areas.
• Develop and maintain in-depth disease and therapeutic clinical and scientific knowledge.
• Use a consultative selling approach to meet the needs of healthcare professionals who treat IgG4-RD patients.
• Follow corporate compliance policies, including appropriate documentation and reporting.

Benefits

• Comprehensive employee benefits package, including medical, dental, and vision coverage, life and disability insurance, and flexible spending accounts.
• Retirement and Savings Plan with generous company contributions.
• Discretionary annual bonus program or, for field sales representatives, a sales-based incentive plan.
• Stock-based long-term incentives.
• Award-winning time-off plans and bi-annual company-wide shutdowns.
• Flexible work models, including remote work arrangements where possible.
• Career development opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree