About The Position

Amgen is hiring an Account Manager or Specialty Account Manager for its IgG4-related disease (IgG4-RD) business. The role represents Amgen products to physicians and other healthcare professionals, establishes product sales, and manages the assigned territory. It also provides disease information and education to medical professionals and other external customers involved in patient care. The position uses patient-centered disease and product education and consultative, technically oriented selling to support healthcare professionals who treat patients with IgG4-RD. The role develops strategic account business plans, works with internal and external partners, builds relationships with key opinion leaders, and maintains in-depth disease and therapeutic knowledge. The position requires compliance with company policies, including appropriate documentation and reporting. The listed location is Charleston, South Carolina.

Requirements

  • For Account Manager (Level 4): Bachelor's degree and 3 years of pharmaceutical, biotech, medical device, or hospital sales experience; or associate degree and 6 years of such sales experience; or high school diploma/GED and 8 years of such sales experience.
  • For Specialty Account Manager (Level 5): Doctorate degree and 2 years of collective account management, sales, and commercial experience; or master's degree and 6 years; or bachelor's degree and 8 years; or associate degree and 10 years.
  • Approximately 20–30% travel, including some overnight and weekend commitments.
  • Strong written and verbal communication skills.
  • Strong organizational, analytical, and computer skills.
  • Proficiency in Microsoft Office.
  • Professional, proactive demeanor and strong interpersonal skills.

Nice To Haves

  • Bachelor's degree; a graduate business or healthcare-related degree is also preferred.
  • 7 or more years of experience in biotech, specialty pharmaceutical, or rare disease sales.
  • At least 3 years of experience in rare disease or orphan drug sales; ultra-orphan experience is preferred, and rare disease launch experience is strongly preferred.
  • Immunology or rheumatology experience.
  • At least 3 years of in-office injection or infusion sales for a medical-benefit product requiring extensive coordination with patient access services.
  • Experience in a matrix selling environment, collaborating with patient services, market access, Medical Affairs, and reimbursement, with a significant focus on patient centricity.
  • Market development or deep profiling experience in rare, unmet-need spaces.
  • Experience educating healthcare professionals about complex diseases diagnosed through clinical observation and involving diverse patient profiles that may not lend themselves to simple segmentation.
  • Documented track record of consistent, exceptional performance.
  • Ability to work independently in a fast-paced, highly challenging work environment.

Responsibilities

  • Achieve assigned sales objectives through patient-centered disease and product education for healthcare professionals while adhering to corporate compliance guidelines.
  • Implement marketing plan goals by executing strategic account business plans.
  • Work in a matrix environment with case managers, Medical Affairs, the patient access team, and other relevant parties.
  • Use available resources and programs, including peer-to-peer education and cross-functional partners, to address identified knowledge gaps.
  • Navigate healthcare organizations and identify opportunities across academic institutions, integrated delivery networks, accountable care organizations, private practices, and community hospital systems.
  • Establish productive business relationships with key local, regional, and national key opinion leaders within the assigned geography and therapeutic areas.
  • Develop and maintain in-depth disease, therapeutic, clinical, and scientific knowledge.
  • Use a consultative selling approach and technically oriented solutions to address the needs of healthcare professionals treating patients with IgG4-related disease.
  • Follow compliance and corporate policies, including appropriate documentation and reporting.

Benefits

  • Health and welfare plans for employees and eligible dependents.
  • Retirement and savings plans with company contributions.
  • Medical, dental, and vision coverage.
  • Life and disability insurance.
  • Flexible spending accounts.
  • Discretionary annual bonus program or, for field sales representatives, a sales-based incentive plan.
  • Stock-based long-term incentives.
  • Award-winning time-off plans and bi-annual company-wide shutdowns.
  • Flexible work models, including remote work arrangements where possible.
  • Career development opportunities.
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