Account Manager / Specialty Account Manager - IgG4 (Rare Disease) - Allentown, PA

Amgen•Philadelphia, PA

1d•$158,931 - $215,025

About The Position

Amgen is hiring an Account Manager or Specialty Account Manager for IgG4-related disease (IgG4-RD) in the Allentown, Pennsylvania area. The role represents Amgen products to physicians and other healthcare professionals, establishes product sales, and manages the territory. It includes providing disease information and education to medical professionals and other external customers involved in patient care. The position uses a patient-centered, consultative selling approach to address healthcare professionals’ needs and knowledge gaps about IgG4-RD. The representative executes strategic account business plans and marketing objectives, works with internal partners in a matrix environment, and develops relationships with key opinion leaders and healthcare organizations. The role requires in-depth clinical and scientific knowledge of the disease and therapeutic area, along with adherence to company compliance and documentation requirements. The position requires approximately 20–30% travel, including some overnight and weekend commitments. Amgen describes flexible work models, including remote arrangements where possible.

Requirements

For Account Manager (Level 4): Bachelor’s degree and 3 years of pharmaceutical, biotech, medical device, or hospital sales experience; or associate degree and 6 years of such sales experience; or high school diploma/GED and 8 years of such sales experience.
For Specialty Account Manager (Level 5): Doctorate degree and 2 years of collective account management, sales, and commercial experience; or master’s degree and 6 years; or bachelor’s degree and 8 years; or associate degree and 10 years.
Approximately 20–30% travel, including some overnight and weekend commitments.
Strong written and verbal communication skills.
Strong organizational, analytical, and computer skills.
Proficiency in Microsoft Office.
Professional, proactive demeanor and strong interpersonal skills.

Nice To Haves

Bachelor’s degree; graduate business or healthcare-related degree preferred.
7+ years of experience in biotech, specialty pharmaceutical, or rare disease sales.
Experience in rare disease or orphan drug sales; ultra-orphan experience preferred, and rare disease launch experience strongly preferred.
Immunology or rheumatology experience.
At least 3 years of in-office injection or infusion sales involving a medical-benefit product requiring extensive coordination with patient access services.
Experience in a matrix selling environment collaborating with patient services, market access, Medical Affairs, and reimbursement, with a significant focus on patient centricity.
Market development or deep profiling experience in rare, unmet spaces.
Demonstrated success educating healthcare professionals about complex diseases diagnosed through clinical observation and involving diverse patient profiles.
Documented record of consistently exceptional performance.
Ability to work independently in a fast-paced, highly challenging environment.

Responsibilities

Achieve assigned sales objectives through patient-centered disease and product education for healthcare professionals, while following corporate compliance guidelines.
Execute the marketing plan through strategic account business plans.
Work in a matrix environment with case managers, Medical Affairs, the patient access team, and other relevant partners.
Use available resources and programs, including peer-to-peer education and cross-functional partners, to address identified knowledge gaps.
Navigate the healthcare landscape and identify opportunities across academic institutions, IDNs, accountable care organizations, private practices, and community hospital systems.
Establish productive business relationships with key local, regional, and national KOLs in the assigned geography and therapeutic areas.
Develop and maintain in-depth disease, therapeutic, clinical, and scientific knowledge.
Use a consultative, technically informed, solution-oriented selling approach to meet the needs of healthcare professionals treating patients with IgG4-RD.
Follow corporate policies and compliance requirements, including appropriate documentation and reporting.

Benefits

Health and welfare plans for staff and eligible dependents.
Retirement and Savings Plan with company contributions.
Medical, dental, and vision coverage.
Life and disability insurance.
Flexible spending accounts.
Discretionary annual bonus program or, for field sales representatives, a sales-based incentive plan.
Stock-based long-term incentives.
Award-winning time-off plans and bi-annual company-wide shutdowns.
Flexible work models, including remote work arrangements where possible.
Career development opportunities.